Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.
Tatvam: Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!
Introducing Simplesat and Tatvam
Simplesat, Connectwise Customer Feedback (formerly SmileBack), YetPulse, etc., belong to a category of solutions that help Customer Feedback Management, whereas Tatvam belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
Tatvam focuses on Customer Feedback Management with Social Media, Rating And Review Management with Social Media, Communication Management with Games, Trade Show Marketing with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Simplesat and Tatvam: Best activities based on customer satisfaction
Simplesat in Action: Unique Activities
Why is Simplesat the best choice for Collecting Feedback?
"...Through the tool, we have been able to gather feedback about the satisfaction of our customers from the services we offer...." Peer review by Faith J, Mrs.
How efficiently Does Simplesat manage your Engaging Conversational Surveys?
"...SimpleSAT's customer feedback surveys were easy to implement and our customers responded so well to SimpleSAT's engaging and straight-forward survey presentation...." Peer review by Verified Reviewer, Information Technology and Services
What solutions does Simplesat provide for Helpdesk Management?
"...We can now set KPIs around this new level of accountability for the support desk team. ...." Peer review by David H., Marketing Assistant
How can Simplesat optimize your Rating And Review Management Workflow?
"...The Simplesat team is extremely responsive, and has developed an elegant way to quickly and easily receive and review customer feedback...." Testimonial by Kevin L
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve visibility
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Establish thought leadership
- See 6 more
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Improve digital and social presence
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Increase sales & revenue
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Simplesat | Tatvam | |
|---|---|---|
| Peer score | 4.7 | 4.0 |
| Peer insights | 2086 | 83 |
| Top industries |
Information Technology And Services 51.0%
Computer Software 19.0%
Computer & Network Security 9.0%
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| SMB and Mid-Market | 97.0% | 0.0% |
| Enterprise | 3.0% | 0.0% |
| Pricing | Simplesat |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Simplesat news
Simplesat opens express migration for Delighted users ahead of June 30 ...
Simplesat has launched an express migration program for Delighted users, whose service will shut down on June 30, 2026. The program offers a seamless transition, including data import, survey recreation, and integration setup, at no cost. Simplesat also covers remaining Delighted contract months for annual plan sign-ups. The platform offers AI-driven feedback summaries and integrations with Zendesk, Gladly, Gorgias, and Salesforce.