cuspera logo CUSPERA

SetMore vs Touchpoint: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SetMore vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 3435 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SetMore and Touchpoint

SetMore belong to a category of solutions that help Meeting Management, whereas Touchpoint belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SetMore covers Engagement Management with Social Media, Helpdesk Management with Phone Calls, Contact List Management with Offline, Collaboration with Offline, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SetMore

Focus area

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than SetMore for

Software Failure Risk

  • medium

About

Free Online Appointment Software for Small Business - SetMore

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

47

33

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications


contact list management


helpdesk management



social media management

social media analytics

managing social media account

engaging on social media

scheduling post to social media


sales call management

meeting management


rating and review management


calendar management


sales document management

contract management


trade show marketing


lifetime value management


training & onboarding


content management



customer feedback management


workflow management


sales incentive management


conference call management



campaign management


products & pricelist management


competitive intelligence



payment management


loyalty management


generation of new leads


membership management



touchpoint management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve visibility

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Increase sales & revenue

  • Improve efficiency

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting