cuspera logo CUSPERA

Second CRM vs Gold-Vision CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Second CRM vs. Gold-Vision CRM is based on a specific set of business needs and context. The comparison uses 2307 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Second CRM and Gold-Vision CRM

Second CRM, Gold-Vision CRM, Vtiger Sales CRM, SalesNOW, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Second CRM covers Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.

Gold-Vision CRM focuses on Communication Management with E-Mail, Engagement Management, Campaign Management with E-Mail, Sales Document Management, etc.

"We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three r...equirements and surpassed our expectations. " - Christopher P

"My favourite feature is email tracking. It is so easy to go into an account and see the recent history. " - SIMON DAWE

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Second CRM

Focus area

Second CRM is better than Gold-Vision CRM for

Software Failure Risk

  • low

logo Gold-Vision CRM

Focus area

Software Failure Risk

  • low

About

CRM Solutions & Tools for Business Productivity. | SecondCRM

A complete CRM solution, highly configurable and scales in-line with business needs.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

63

54

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


workflow management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications




helpdesk management


contact list management


conversion management


training & onboarding



billing and invoice management


social media management

social media analytics


products & pricelist management


loyalty management


relationship management


generation of new leads


content management


campaign management



customer feedback management

measuring customer satisfaction


subscription management



sales call management


payment management



revenue cycle management



calendar management


knowledge management


competitive intelligence




business development




pipeline management








Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • See 6 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Scale best practices

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • website

  • point of sale

  • trade shows

  • mass media

  • events

  • promotions

  • See 9 more
  • e-mail

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • website

  • point of sale

  • trade shows

  • mass media

  • events

  • promotions

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting