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SatisMeter vs UsefulFeedback: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SatisMeter vs. UsefulFeedback is based on a specific set of business needs and context. The comparison uses 1919 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SatisMeter and UsefulFeedback

SatisMeter, UsefulFeedback, SurveyMonkey CX, CustomerGauge, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SatisMeter covers Collecting Feedback with Promotions, Communication Management with E-Mail, Engaging Conversational Surveys with Offline, Automated Workflows with Promotions, etc.

UsefulFeedback focuses on Customer Experience Management, Automated Workflows, Engaging Conversational Surveys with Chat, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SatisMeter

Focus area

SatisMeter is better than UsefulFeedback for

Software Failure Risk

  • low

logo UsefulFeedback

Focus area

UsefulFeedback is better than SatisMeter for

Software Failure Risk

  • medium

About

Customer feedback tool using Net Promoter Score to understand the customer journey

Complaint Management Software and Systems - UsefulFeedback

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

31

30

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


workflow management





rating and review management


loyalty management


content management


competitive intelligence


social media management


contact list management


customer case management




sales call management



sales document management


conference call management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 4 more
  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Manage risk

  • Acquire customers

  • Improve brand engagement

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more
  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting