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SAP Emarsys Customer Engagement vs Agillic: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Emarsys Customer Engagement vs. Agillic is based on a specific set of business needs and context. The comparison uses 2153 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Emarsys Customer Engagement and Agillic

SAP Emarsys Customer Engagement, Agillic, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

Agillic focuses on Communication Management, Helpdesk Management with E-Mail, International Marketing, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Emarsys Customer Engagement

Focus area

SAP Emarsys Customer Engagement is better than Agillic for

Software Failure Risk

  • low

logo Agillic

Focus area

Software Failure Risk

  • low

About

Personalized omnichannel experiences that the customers deserve

Marketing automation cloud platform - Email ... - Agillic

Age

2000

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

66

33

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers


communication management

sending & publishing communications

tracking & monitoring communications



campaign management


social media management

social media analytics

engaging on social media


segmentation and targeting


personalized marketing


helpdesk management


lifetime value management



workflow management


training & onboarding


content management


sales document management

contract management

proposal & quote management


social media marketing


customer feedback management


contact list management

creating contact list




influencer marketing


conversion management




international marketing


channel management



generation of new leads



touchpoint management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more
  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Increase customer life time value

  • Grow market share

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • omnichannel

  • print media

  • magazine

  • Facebook

  • social media

  • newsletter

  • text SMS

  • phone calls

  • offline

  • point of sale

  • website

  • blogs

  • user generated content

  • games

  • See 12 more
  • e-mail

  • omnichannel

  • print media

  • magazine

  • Facebook

  • social media

  • newsletter

  • text SMS

  • phone calls

  • offline

  • point of sale

  • website

  • blogs

  • user generated content

  • games

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting