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Salesforce Marketing Cloud vs synthesio: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Marketing Cloud vs. synthesio is based on a specific set of business needs and context. The comparison uses 4761 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Marketing Cloud and synthesio

Salesforce Marketing Cloud, synthesio, Hubspot Marketing Hub, SentiOne, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Marketing Cloud covers Engagement Management with E-Mail, Communication Management with E-Mail, Advertisement with Social Media, Content Management with Social Media, etc.

synthesio focuses on Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Marketing Cloud

Focus area

Salesforce Marketing Cloud is better than synthesio for

Software Failure Risk

  • low

logo synthesio

Focus area

synthesio is better than Salesforce Marketing Cloud for

Software Failure Risk

  • low

About

The #1 Digital Marketing Software for Consumer Engagement at Scale

A social listening pioneer and global leader in AI-enabled consumer intelligence

Age

1999

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

90

64

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



content publishing


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media



sales document management

proposal & quote management

contract management


social media marketing


contact list management




workflow management



personalized marketing


generation of new leads


touchpoint management


channel management


account management


products & pricelist management


conversion management


relationship management


competitive intelligence



helpdesk management



training & onboarding


segmentation and targeting


lifetime value management


customer feedback management

measuring customer satisfaction


trade show marketing




sales call management


relationship marketing






loyalty management

customise loyalty program


lead qualification

lead qualification: technographic



influencer marketing




international marketing


reputation management


rating and review management



revenue cycle management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Build brand awareness

  • Improve stakeholder relations

  • Improve efficiency

  • Increase customer life time value

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more
  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • See 10 more

Top Channels

Channels Used

  • social media

  • games

  • offline

  • on premises

  • Instagram

  • phone calls

  • video

  • omnichannel

  • causes and charity

  • e-mail

  • website

  • Facebook

  • user generated content

  • blogs

  • print media

  • magazine

  • Twitter

  • review sites

  • Amazon

  • See 16 more
  • social media

  • games

  • offline

  • on premises

  • Instagram

  • phone calls

  • video

  • omnichannel

  • causes and charity

  • e-mail

  • website

  • Facebook

  • user generated content

  • blogs

  • print media

  • magazine

  • Twitter

  • review sites

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting