Comparison Summary
This comparison report of Salesforce Lightning vs. mHelpDesk is based on a specific set of business needs and context. The comparison uses 5415 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Lightning and mHelpDesk
Salesforce Lightning, Veloxy, Vymo, etc., belong to a category of solutions that help Sales Enablement, whereas mHelpDesk, FieldEdge, Loc8, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Lightning covers Workflow Management, Engagement Management with User Generated Content, Communication Management with E-Mail, Advertisement with Website, etc.
mHelpDesk focuses on Helpdesk Management, Sales Document Management with Mobile, Contact List Management with Mobile, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Mobile Application Development Tools
mHelpDesk Field Service Management Software
Age
1999
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
59
49
Total Goals
(we found evidences for)
14
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve ROI
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Grow market share
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Improve stakeholder relations
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Improve efficiency
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Launch new products
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Improve digital and social presence
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Improve internal communications
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Improve brand engagement
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Establish thought leadership
- See 11 more
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve ROI
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Increase customer life time value
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Improve visibility
- See 7 more
Top Channels
Channels Used
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
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e-mail
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mobile
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phone calls
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website
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mobile app
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chat
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video
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text SMS
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offline
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on premises
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support groups
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user generated content
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blogs
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point of sale
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
