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Compare Salesforce Inbox vs Ebsta

Comparison Summary

For Salesforce Inbox vs Ebsta comparison, Our AI algorithm looked at 2663 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Inbox and Ebsta to solve their respective business needs.

Pros and cons of Salesforce Inbox and Ebsta

Salesforce Inbox is more suited to businesses that require Advertisement with Website and Communication Management with E-Mail where as Ebsta is focused towards Engagement Management with E-Mail and Communication Management with E-Mail .

logo Salesforce Inbox

Focus area

Software Failure Risk

  • low

logo Ebsta

Focus area

Software Failure Risk

  • low

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Age

1999

2012

Financials

IPO

Private

Business Need

Total Processes
(we found evidences for)

56

57

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

meeting management


contact list management

creating contact list



products & pricelist management


generation of new leads


sales document management

contract management

proposal & quote management


workflow management



social media management


customer feedback management

measuring customer satisfaction



social media marketing




business development



conversion management


account management


content management


campaign management



rating and review management


pipeline management


relationship management



competitive intelligence


knowledge management


training & onboarding


loyalty management


trade show marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more
  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting