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Salesforce Field Service vs Field Nation: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Field Service vs. Field Nation is based on a specific set of business needs and context. The comparison uses 1080 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Field Service and Field Nation

Salesforce Field Service, Field Nation, Vonigo, BlueFolder, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Field Service covers Sales Document Management, Helpdesk Management with Phone Calls, Forecasting with Mobile, Engagement Management with Phone Calls, etc.

Field Nation focuses on Sales Document Management, Engagement Management with Website, Training & Onboarding, Customer Feedback Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Field Service

Focus area

Software Failure Risk

  • medium

logo Field Nation

Focus area

Software Failure Risk

  • low

About

Field Service Software and Onsite Job Management by Service Cloud

Connecting businesses with skilled technicians to get work done.

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

29

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


helpdesk management



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


workflow management


knowledge management


products & pricelist management


sales call management

meeting management


campaign management


competitive intelligence


distribution management


communication management


training & onboarding


social media management

social media analytics



generation of new leads




lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • See 5 more
  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve stakeholder relations

  • Manage risk

  • Acquire customers

  • Grow market share

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • phone calls

  • offline

  • on premises

  • See 2 more
  • promotions

  • website

  • phone calls

  • offline

  • on premises

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting