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Compare Salesforce Commerce Cloud vs Ultra Commerce

Comparison Summary

For Salesforce Commerce Cloud vs Ultra Commerce comparison, Our AI algorithm looked at 1706 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Commerce Cloud and Ultra Commerce to solve their respective business needs.

Pros and cons of Salesforce Commerce Cloud and Ultra Commerce

Salesforce Commerce Cloud is more suited to businesses that require Engagement Management with Offline and Merchandising with Promotions where as Ultra Commerce is focused towards Helpdesk Management with Website and Order Management .

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than Ultra Commerce for

Software Failure Risk

  • low

logo Ultra Commerce

Focus area

Software Failure Risk

  • low

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

eCommerce platform with flexibility to grow with you

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

77

39

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics



content management

content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management


subscription management


community building



bundling of products


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Grow market share

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • print media

  • magazine

  • on premises

  • coupons

  • point of sale

  • omnichannel

  • mobile

  • See 8 more
  • promotions

  • website

  • e-mail

  • offline

  • print media

  • magazine

  • on premises

  • coupons

  • point of sale

  • omnichannel

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting