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Compare Salesforce B2C Commerce vs Ultra Commerce

Comparison Summary

For Salesforce B2C Commerce vs Ultra Commerce comparison, Our AI algorithm looked at 1351 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce B2C Commerce and Ultra Commerce to solve their respective business needs.

Pros and cons of Salesforce B2C Commerce and Ultra Commerce

Salesforce B2C Commerce is more suited to businesses that require Engagement Management with Website and Advertisement with Promotions where as Ultra Commerce is focused towards Helpdesk Management with Website and Order Management .

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo Ultra Commerce

Focus area

Software Failure Risk

  • low

About

B2C eCommerce - Salesforce.com

eCommerce platform with flexibility to grow with you

Age

1999

Financials

IPO

Business Need

Total Processes
(we found evidences for)

62

39

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management


knowledge management


rating and review management




training & onboarding


category management



bundling of products


subscription management


community building



account management


business development


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Grow market share

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • print media

  • magazine

  • on premises

  • coupons

  • point of sale

  • omnichannel

  • mobile

  • See 8 more
  • promotions

  • website

  • e-mail

  • offline

  • print media

  • magazine

  • on premises

  • coupons

  • point of sale

  • omnichannel

  • mobile

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting