Comparison Summary
Introducing Riva and Koncert
Riva, Koncert, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.
Koncert focuses on Engagement Management with Phone Calls, Account Management with Phone Calls, Sales Call Management with Phone Calls, Business Development with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets
Multi-channel sales engagement with personalization at scale
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
39
Total Goals
(we found evidences for)
10
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve internal communications
- See 7 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Launch new products
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Grow market share
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Enhance customer relationships
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Scale best practices
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Enter new markets internationally or locally
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Establish thought leadership
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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video
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omnichannel
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LinkedIn
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mobile
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games
- See 5 more
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phone calls
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e-mail
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social media
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video
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omnichannel
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LinkedIn
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mobile
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games
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
