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ReviewPro vs RaveCapture (formerly TrustSpot): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ReviewPro vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 1583 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReviewPro and RaveCapture (formerly TrustSpot)

ReviewPro, RaveCapture (formerly TrustSpot), ReviewTrackers, Press Ganey, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReviewPro covers Reputation Management, Competitive Intelligence, Rating And Review Management, Engagement Management, etc.

RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReviewPro

Focus area

ReviewPro is better than RaveCapture (formerly TrustSpot) for

Software Failure Risk

  • low

logo RaveCapture (formerly TrustSpot)

Focus area

Software Failure Risk

  • medium

About

Upgrade the Guest Experience

Turn Ordinary Customers into Raving Fans

Financials

Business Need

Total Processes
(we found evidences for)

46

31

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


reputation management


competitive intelligence


rating and review management


engagement management

engaging and following up


customer case management


social media management

social media analytics

engaging on social media


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


training & onboarding


loyalty management


sales document management

proposal & quote management

contract management


sales review & feedback


knowledge management





sales call management


content management


lifetime value management


community building



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Acquire customers

  • Improve brand engagement

  • Improve internal communications

  • Grow market share

  • Improve consistency

  • Establish thought leadership

  • Improve efficiency

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting