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QuestionPro Survey vs UsefulFeedback: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. UsefulFeedback is based on a specific set of business needs and context. The comparison uses 5477 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and UsefulFeedback

QuestionPro Survey, UsefulFeedback, Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

UsefulFeedback focuses on Customer Experience Management, Automated Workflows, Engaging Conversational Surveys with Chat, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than UsefulFeedback for

Software Failure Risk

  • low

logo UsefulFeedback

Focus area

Software Failure Risk

  • medium

About

Free Online Community Software Platform | QuestionPro

Complaint Management Software and Systems - UsefulFeedback

Age

2002

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

33

30

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


performance management


sales call management


workflow management



content management




sales document management


conference call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Manage risk

  • Acquire customers

  • Improve brand engagement

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more
  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting