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PowerReviews vs Press Ganey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for PowerReviews medium Failure Risk for Press Ganey medium
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Comparison Summary

This comparison report of PowerReviews vs. Press Ganey is based on a specific set of business needs and context. The comparison uses 3827 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PowerReviews and Press Ganey

PowerReviews, Press Ganey, Okendo, Bazaarvoice, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PowerReviews covers Rating And Review Management, Engagement Management with Website, Communication Management with E-Mail, Customer Feedback Management, etc.

Press Ganey focuses on Rating And Review Management with Review Sites, Engagement Management with Social Media, Reputation Management, Competitive Intelligence with Offline, etc.

"If you don’t have reviews, you’re nowhere. Our retailers want a product to hit their website and their retail floors at the same time with reviews because they understand the impact – not only from an educational perspective but also from a conversi...on perspective. Buyers just don’t convert on products without reviews. " - Josh Sowards

"Phones were ringing off the hooks in a vast majority of our clinics, Physicians were happy and clinics were happy that parents were calling to make sure they were up to date or schedule appointments. " - James Bobbitt.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo PowerReviews

Focus area

PowerReviews is better than Press Ganey for

Software Failure Risk

  • medium

logo Press Ganey

Focus area

Press Ganey is better than PowerReviews for

Software Failure Risk

  • medium

About

Driving Growth for Brands and Retailers using User Generated Content

Human Experience Healthcare

Age

2005

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

74

51

Total Goals
(we found evidences for)

15

15

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (220)

Read Reviews (161)

engagement management

Read Reviews (111)

Read Reviews (93)

engaging and following up

Read Reviews (72)

Read Reviews (82)

communication management

Read Reviews (39)

Read Reviews (51)

sending & publishing communications

Read Reviews (39)

Read Reviews (41)

customer feedback management

Read Reviews (36)

Read Reviews (49)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (2)

sales document management

Read Reviews (31)

Read Reviews (0)

contract management

Read Reviews (21)

Read Reviews (0)

digital signature

Read Reviews (9)

Read Reviews (0)

content management

Read Reviews (28)

Read Reviews (15)

content curation

Read Reviews (10)

Read Reviews (1)

content publishing

Read Reviews (5)

Read Reviews (1)

content sharing

Read Reviews (3)

Read Reviews (0)

content tracking

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (24)

Read Reviews (43)

social media analytics

Read Reviews (14)

Read Reviews (21)

engaging on social media

Read Reviews (5)

Read Reviews (4)

scheduling post to social media

Read Reviews (2)

Read Reviews (1)

sales review & feedback

Read Reviews (22)

Read Reviews (15)

generation of new leads

Read Reviews (20)

Read Reviews (0)

training & onboarding

Read Reviews (17)

Read Reviews (0)

competitive intelligence

Read Reviews (12)

Read Reviews (55)

products & pricelist management

Read Reviews (10)

Read Reviews (0)

helpdesk management

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (7)

Read Reviews (2)

loyalty management

Read Reviews (7)

Read Reviews (19)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

create engagement based loyalty

Read Reviews (1)

Read Reviews (18)

influencer marketing

Read Reviews (5)

Read Reviews (0)

discount management

Read Reviews (4)

Read Reviews (0)

promotion management

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (4)

sales incentive management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (2)

lead qualification

Read Reviews (2)

Read Reviews (8)

lead qualification: technographic

Read Reviews (2)

Read Reviews (7)

community building

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (2)

account management

Read Reviews (2)

Read Reviews (0)

reputation management

Read Reviews (1)

Read Reviews (86)

trade show marketing

Read Reviews (1)

Read Reviews (6)

social media marketing

Read Reviews (1)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (3)

performance management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve internal communications

  • Improve stakeholder relations

  • Improve efficiency

  • See 12 more

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting