Overview: Piwik PRO and UserWay as Digital Analytics Category solutions.

Piwik PRO and UserWay both serve the digital analytics space with distinct offerings. Piwik PRO excels in analytics and engagement management across various industries, while UserWay offers a focused approach on compliance and ease of migration, appealing mainly to large enterprises in the computer software industry. Each product aligns differently with user needs and operational scales, guiding businesses in selecting the right analytics solution for their strategic objectives.

Piwik PRO: Piwik PRO Analytics Suite offers flexible analytics for marketers and analysts, ensuring user privacy at every step. Modern analytics are made simple with this comprehensive suite.

UserWay: UserWay ensures ADA & WCAG compliance with web accessibility solutions including widgets, scanners, audits, and PDF remediation. Their tools make the web accessible to all.

Piwik PRO and UserWay: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Piwik PRO supports engagement management and campaign management, vital for businesses tracking customer interaction and campaign performance. read more →

UserWay supports white labeling and boasts a contact list management feature, focusing on personalized branding and customer engagement. read more →

Business Goals

Piwik PRO is designed to enhance customer relationships and acquire new customers, focusing on improving digital and social presence. read more →

UserWay aims to help businesses acquire customers and enhance relationships, though with fewer explicit goals than Piwik PRO. read more →

Core Features

Piwik PRO provides robust analytics, compliance, and easy migration options, with standout custom reports to cater to diverse user requirements. read more →

UserWay emphasizes compliance, ease of migration, and AI-powered features, tailoring its offering to enterprises demanding these specific capabilities. read more →

Vendor Support

Piwik PRO offers comprehensive vendor support including 24/7, phone, email, and chat support, catering to users seeking continuous assistance. read more →

UserWay provides 24/7 support, ensuring availability but with less variety than Piwik PRO. read more →

Segments and Industries

Piwik PRO serves large enterprises, mid-market, and small businesses, predominantly in IT, software, and marketing sectors. read more →

UserWay is mainly used by large enterprises within the computer software industry. read more →

Operational Alignment

Piwik PRO fits into diverse operational workflows, suitable for large enterprises needing sophisticated analytics. read more →

UserWay is aligned with large enterprises, focusing on straightforward workflows and compliance management. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Piwik PRO in Action: Unique Use Cases

How does Piwik PRO address your Engagement Management Challenges?

What benefits does Piwik PRO offer for Campaign Management?

What solutions does Piwik PRO provide for Content Management?


UserWay in Action: Unique Use Cases

What makes UserWay ideal for White Labeling?

News

Latest Piwik PRO News

Customer Data Platform is now available for all Piwik PRO users

Piwik PRO has launched a Customer Data Platform (CDP) as part of its Core plan, providing an integrated data platform with analytics, tag management, and consent management for businesses of all sizes.

26/01/2025 - source

Business Setting

Piwik PRO

UserWay