Orlo Overview

Orlo is a specialized Community Engagement Platform crafted for the public sector, seamlessly integrating social media scheduling, content creation, and analytics into one solution. This platform empowers public sector organizations to deepen their connections with citizens through AI-driven social listening, which provides insights into public sentiment and emerging trends. Orlo’s intuitive interface supports social media management and builds trust by improving customer experience and increasing engagement. With the backing of over 400 public sector organizations, Orlo stands out by offering tailored solutions that address the unique needs of government entities. Its analytics capabilities provide actionable insights, enabling data-driven decision-making that enhances community interactions.

Use Cases

Customers recommend Engagement Management, Social Media Management, Campaign Management, as the business use cases that they have been most satisfied with while using Orlo.

Other use cases:

  • Content Management
  • Social Media Marketing
  • Collaboration
  • Advertisement
  • Tracking & Monitoring Communications
  • Conversion Management
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Establish Thought Leadership and Launch New Products are the most popular business priorities that customers and associates have achieved using Orlo.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Scale Best Practices
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Orlo Use-Cases and Business Priorities: Customer Satisfaction Data

Orlo works with different mediums / channels such as Social Media.

Orlo's features include Live Monitoring. and Orlo support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Orlo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The tool has allowed the Communications team within the University to manage its social media channels much more effectively and to efficiently work with other teams within the institution to provide much more effective customer relations...." Peer review by Phil M, Communications Officer, Marketing and Advertising

Orlo, Eclincher social media management, Dash Hudson, Sociamonials, Lately, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Orlo is a UK-based social media management tool offering post scheduling, content creation, analytics, and social listening. It centralizes these features for streamlined management.

Popular Business Setting

for Orlo

Top Industries

  • Marketing and Advertising
  • Government Administration
  • Utilities

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Orlo is popular in Marketing And Advertising, Government Administration, and Utilities and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Orlo Use Cases

What solutions does Orlo provide for Engagement Management?

What solutions does Orlo provide for Social Media Management?

What solutions does Orlo provide for Campaign Management?

Why is Orlo the best choice for Content Management?

How can Orlo optimize your Social Media Marketing Workflow?

16+ more Business Use Cases

95 buyers and buying teams have used Cuspera to assess how well Orlo solved their Social Media Marketing needs. Cuspera uses 382 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Case Studies

CASE STUDY Stonewater

Stonewater is a social housing provider in England. They wanted to improve how they manage social media and engage with customers. They used Orlo to bring all their social media channels into one pla...ce. This helped them work together better and respond to customers faster. After using Orlo, they saw a 34% growth in followers in 12 months and a 19% increase in engaged Twitter users in 6 months. They also tracked 5,400 link clicks to their website.

Read more →
Government Administration

CASE STUDY Reading Borough Council

Reading Borough Council needed a better way to manage social media, especially during crises. They started using Orlo as their first social media management platform. Orlo helped them bring all socia...l messages into one inbox and train staff quickly. During COVID-19 and a terrorist attack, Orlo let them freeze posts, manage misinformation, and focus on public communication. They saw a 314% increase in messages handled in six months and strong growth in Facebook followers and likes.

Read more →
Government Administration

CASE STUDY Norfolk County Council, Norfolk Fostering & Adoption Services

Norfolk Fostering & Adoption Services needed to reach more people to help children in need, especially during the Coronavirus pandemic. They used the Orlo platform to manage social media campaigns, u...sing features like smart scheduling, geotagging, sentiment analysis, and analytics. These tools helped them plan better and share important messages. They saw 44% of inbound messages with semi-positive sentiment and an average of 6,815 Facebook impressions per day. The team found new ways to engage with their audience and improve their communication.

Read more →

CASE STUDY Bromford

Bromford wanted to improve how it helped customers using social media. They moved from just sharing news to building real relationships online. They needed a tool to handle lots of messages and still... give personal service. Orlo, with Microsoft Dynamics 365, gave agents a full view of each customer and their history. This helped agents answer questions faster and in a more personal way. Bromford saw a 560% increase in inbound messages with semi-positive sentiment, 130% greater social reach, and 199% growth in followers.

Read more →
Government Administration

CASE STUDY Natural Resources Wales (NRW)

Natural Resources Wales needed to keep the public informed about issues like flooding and conservation. When Storm Dennis hit in 2020, they used Orlo's social media tools to share real-time updates a...nd manage many messages. Orlo's scheduling calendar helped them plan content, and the Inbox feature let them handle enquiries from one place. During the storm, their followers grew by 42%. They reached 5.7 million people on Twitter and Facebook, and 75% of engagement was positive or neutral.

Read more →

CASE STUDY Dyfed-Powys Police

Dyfed-Powys Police needed a better way to manage their many social media accounts. They used Orlo to bring all their teams onto one platform. This helped them monitor over 40 accounts and respond to ...their community 24/7. They reached 16.5 million people and handled 25,000 comments and messages in just a few months. The new system made it easier to engage with hard-to-reach groups and improved their service to the public.

Read more →

Video

Orlo's BIG Social 2023 - Highlights

Video Thumbnail
lightning

Peers used Orlo for engagement management and social media management

Orlo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (30)
Custom Reports

3.92/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.08/5 ★

Read Reviews (30)
Custom Reports

3.92/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Orlo

Overall Risk Meter

Low Medium High

Top Failure Risks for Orlo

Orlo Technology Ltd Profile

Company Name

Orlo Technology Ltd

Company Website

//orlo.tech

HQ Location

7A, Centre City, Hill Street, Birmingham, B5 4UA UK

Employees

51-200

Social

Facebook Linkedin Twitter

Financials

NA