Overview: Pipedrive and Thryv as CRM Category solutions.

Pipedrive specializes in sales-related capabilities like lead tracking and sales document management, making it popular among large enterprises and industries like IT. On the other hand, Thryv focuses more on digital presence with its strengths in social media and communication management, attracting consumer services and construction businesses. Both CRMs offer comprehensive support, but Pipedrive's offerings suit larger operation scales and Pipedrive is well-rounded for digital engagement and smaller enterprises.

Pipedrive: Pipedrive is rated as the #1 user-friendly CRM tool. A 14-day free trial is offered to help grow your business and gain qualified leads.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Pipedrive and Thryv: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Pipedrive excels in engagement management, lead tracking, and communication management, catering to businesses that need robust sales processes. read more →

Thryv offers capabilities in social media and communication management, ideal for businesses focusing on digital and content strategies. read more →

Business Goals

Pipedrive assists in increasing sales revenue and acquiring customers, which aligns well with strategic sales growth. read more →

Thryv helps in improving digital presence and acquiring customers, focusing on businesses aiming to expand their online footprint. read more →

Core Features

Pipedrive provides strong features like custom reports and integration capabilities, supporting detailed analytics and seamless data handling. read more →

Thryv integrates analytics and offers ease in data export, appealing to users wanting straightforward management of digital content. read more →

Vendor Support

Pipedrive offers extensive 24/7 support, including phone, chat, and email options, lending itself well to users requiring constant assistance. read more →

Thryv provides 24/7 support but has a stronger focus on phone support, suiting businesses with specific needs for immediate communications solutions. read more →

Segments and Industries

Pipedrive is popular among large enterprises and computer software industries, showing its fit for complex organizational structures. read more →

Thryv is utilized largely by consumer services and construction industries, marking its niche in practical service-oriented businesses. read more →

Operational Alignment

Pipedrive fits well into larger organizational frameworks due to its extensive features tailored for wide-scale operations. read more →

Thryv aligns with businesses aiming for a strong digital presence through social media integrations, supporting small to mid-market segments. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Chat Support

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24/7 Support

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Email Support

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Others

Analytics

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Custom Reports

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AI Powered

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Pipedrive in Action: Unique Use Cases

What benefits does Pipedrive offer for Engagement Management?

Pipedrive Engagement Management facilitates consistent client interaction by enabling users to schedule follow-ups, track opportunities, and manage communication. It streamlines activities with automatic reminders and customizable task management. However, Pipedrive's lack of a dedicated address or contact book limits account management beyond closed deals.

"...Pipedrive is a tool for CRM with a simple and correct interface that helps to perform all kinds of jobs in a simpler way, the different characteristics that this tool possesses, they can be edited and molded a bit, to the use of each user, that of a greater freedom to use many of the features that work with this tool, is a system that significantly helps to optimize all sales processes that occur within a company, you can perform all kinds of follow-ups to customers, so that each sale is totally effective, you can also customize some of the characteristics of each of the buyers, so we give a special deal to each one, and we manage to specify our sales in greater percentage, we can send our customers all kinds of information through emails and messages from the platform, this connects us much more with them, and allows us to give them a better follow-up...." Peer review by Danielle R. G, Management Staff, Retail