Overview: Phunware and New Relic as Digital Analytics Category solutions.
Phunware and New Relic both serve the digital analytics space but cater to different focuses and industries. Phunware excels in mobile engagement and brand-centric activities, offering features like custom reports and analytics. It's advantageous for companies aiming to enhance customer engagement via mobile channels. New Relic targets performance management and efficiency improvement with strong integration and analytics capabilities. Its diverse support options and range of industry use cases make it ideal for enterprises looking to optimize operational efficiency.
Phunware: Phunware offers a comprehensive mobile application development platform with tools for mobile marketing automation and wayfinding. Their platform enhances app development efficiency and functionality.
New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Phunware and New Relic: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Phunware facilitates engagement management, advertisement, and loyalty management, focusing on customer interaction and brand loyalty. read more →
New Relic supports helpdesk management, performance management, and communication monitoring, emphasizing operational efficiency and collaboration. read more →
Business Goals
Phunware helps improve brand engagement and enhance customer relationships, aiming to increase customer acquisition and brand loyalty. read more →
New Relic focuses on improving efficiency and enhancing customer relationships, with goals that include scaling practices and improving ROI. read more →
Core Features
Phunware offers analytics, custom reports, and AI-powered insights, ideal for companies that require in-depth data analysis and integration. read more →
New Relic provides training, custom reports, and robust analytics, catering to users who need seamless integration and onboarding. read more →
Vendor Support
Phunware offers 24/7 support, email, and phone support, catering to businesses that need consistent assistance. read more →
New Relic provides diverse support options, including chat and onboarding, making it suitable for companies with varied support preference. read more →
Segments and Industries
Phunware primarily serves undefined markets, offering versatile solutions across various sectors. read more →
New Relic is popular among large enterprises and the IT sector, reflecting its strength in handling complex operational needs. read more →
Operational Alignment
Phunware is designed for mobile and app environments, fitting businesses prioritizing mobile customer engagement. read more →
New Relic integrates well into enterprise environments, supporting users via phone, email, and web interfaces. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Phunware in Action: Unique Use Cases
What solutions does Phunware provide for Engagement Management?
How does Phunware facilitate Advertisement?
What benefits does Phunware offer for Content Management?
New Relic in Action: Unique Use Cases
How does New Relic facilitate Helpdesk Management?
How efficiently Does New Relic manage your Communication Management?
Why is New Relic the best choice for Collaboration?
How can New Relic enhance your Performance Management process?
Alternatives
News
Latest Phunware News
Phunware Reports Second Quarter 2025 Financial Results
Phunware reported its Q2 2025 financial results, highlighting a 16% decrease in software subscriptions and services revenue to $0.4 million, but an improved gross margin of 43.9%. The company also introduced new AI features for hospitality and launched Map Editor 3.0, marking significant updates to its platform. Phunware appointed Jeremy Krol as interim CEO, focusing on AI advancements and customer engagement.
Latest New Relic News
Bangkok Bank Standardizes on New Relic Intelligent Observability Platform , Powered by Digital Experience Monitoring , to Expand Mobile Banking Ecosystem
Bangkok Bank has expanded its multi-year agreement with New Relic to enhance its mobile banking ecosystem. The bank will utilize New Relic's Intelligent Observability Platform, including Digital Experience Monitoring, to improve operational stability and customer experience. Key features include intelligent service monitoring dashboards and dynamic mapping, which have reduced downtime and improved system performance metrics significantly.
