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Compare Phocas vs Map Business Online

Comparison Summary

For Phocas vs Map Business Online comparison, Our AI algorithm looked at 2046 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Phocas and Map Business Online to solve their respective business needs.

Pros and cons of Phocas and Map Business Online

Phocas is more suited to businesses that require Competitive Intelligence and Helpdesk Management with E-Mail where as Map Business Online is focused towards Competitive Intelligence with Offline and Collaboration with E-Mail .

logo Phocas

Focus area

Software Failure Risk

  • medium

logo Map Business Online

Focus area

Software Failure Risk

  • medium

About

Phocas: Business Intelligence Software and Data Analytics

Business Mapping Software | Map Making Software at Map Business Online

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

35

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence


helpdesk management




contact list management


training & onboarding


loyalty management

identify target customers


generation of new leads


products & pricelist management




sales incentive management


campaign management

campaign monitoring


social media management

social media analytics


revenue cycle management


engagement management

engaging and following up


business development


rating and review management




performance management


communication management

sending & publishing communications


sales call management


sales document management

proposal & quote management



account management


workflow management


outbound marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Establish thought leadership

  • See 4 more
  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • offline

  • phone calls

  • on premises

  • e-mail

  • point of sale

  • user generated content

  • blogs

  • causes and charity

  • video

  • See 6 more
  • offline

  • phone calls

  • on premises

  • e-mail

  • point of sale

  • user generated content

  • blogs

  • causes and charity

  • video

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting