Comparison Summary
This comparison report of Optimizely Digital Experience Platform vs. Heap is based on a specific set of business needs and context. The comparison uses 7595 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Optimizely Digital Experience Platform and Heap
Optimizely Digital Experience Platform, SAP Fiori, Kurtosys, etc., belong to a category of solutions that help Digital Experience Platform, whereas Heap, Amplitude Analytics, Gainsight PX, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Optimizely Digital Experience Platform covers Engagement Management with Website, Products & Pricelist Management with Website, Social Media Management with Website, Training & Onboarding with Website, etc.
Heap focuses on Engagement Management with Website, Funnel Analysis with Website, Products & Pricelist Management, Social Media Management with Social Media, etc.
"It would be remiss of me not to tell you how amazing the Whereoware team is! I work with a lot of agency partners, and the current team has been extraordinary during this heavy lift. Very knowledgeable, patient and giving this project their 110%. " - Christine Kapp
"Heap helps us identify, communicate and resolve issues faster. For example, even a 10% improvement in preventing breakages in our conversion rate translates into ~$1M in loan originations. " - Matt Gomes
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Optimizely Digital Experience Platform
Focus area
Optimizely Digital Experience Platform is better than Heap for
Software Failure Risk
Heap
Focus area
Heap is better than Optimizely Digital Experience Platform for
Software Failure Risk
About
Digital Experience Platform to unlock digital potential
Product Analytics software providing actionable insights and conversion Rate Optimization
Financials
SERIES D
SERIES C
Business Need
Total Processes
(we found evidences for)
82
69
Total Goals
(we found evidences for)
19
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Improve navigation
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Improve consistency
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Launch new products
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Reduce bounce
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Establish thought leadership
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Enter new markets internationally or locally
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Improve stakeholder relations
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Manage risk
- See 16 more
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Enhance customer relationships
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Acquire customers
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Launch new products
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve digital and social presence
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Improve brand engagement
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Improve efficiency
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Increase customer life time value
- See 7 more
Top Channels
Channels Used
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website
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social media
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e-mail
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phone calls
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Facebook
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mobile
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offline
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chat
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Slack
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mobile app
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newsletter
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video
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omnichannel
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games
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user generated content
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text SMS
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point of sale
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trade shows
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promotions
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Instagram
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on premises
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mass media
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television
- See 20 more
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website
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social media
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e-mail
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phone calls
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Facebook
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mobile
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offline
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chat
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Slack
-
mobile app
-
newsletter
-
video
-
omnichannel
-
games
-
user generated content
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text SMS
-
point of sale
-
trade shows
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promotions
-
Instagram
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on premises
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mass media
-
television
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High