OpenText Hightail and Sharefile, An In-Depth Comparison 2026

Comparison Summary

OpenText Hightail: Hightail offers secure file sharing and creative collaboration. Large files can be sent, visual assets previewed, and feedback collected efficiently.

Sharefile: ShareFile by Citrix offers secure file sharing tailored for businesses. Files can be shared with clients and colleagues for free.

This comparison report of OpenText Hightail vs. Sharefile is based on a specific set of business needs and context. The comparison uses 8354 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText Hightail and Sharefile

OpenText Hightail, Dropbox Professional, OX App Suite, etc., belong to a category of solutions that help Collaboration and Productivity, whereas Sharefile, Kiteworks, ownCloud, etc., belong to a category of solutions that help Data Management Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText Hightail covers Collaboration, Content Management, Communication Management with E-Mail, Sales Document Management, etc.

Sharefile focuses on Sales Document Management, Content Management, Collaboration, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

OpenText Hightail and Sharefile: Best activities based on customer satisfaction


OpenText Hightail in Action: Unique Activities

How does OpenText Hightail address your Collaboration Challenges?
OpenText Hightail offers cloud-based collaboration software for creative content reviews and approvals. It facilitates project collaboration, feedback sharing, and file editing. The software is intuitive and supports both internal and external collaboration. However, some users perceive the platform's collaboration capabilities as limited compared to other options.
"...Multiple location collaboration is key to us...." Peer review by Richard Peterson, Senior Digital Marketing Specialist, Broan
Why is OpenText Hightail the best choice for Content Management?
Hightail offers a cloud-based platform for teams to share, review, and approve content, facilitating streamlined creative workflows. This platform supports sharing large files, including images and documents, with convenient options for both internal and external collaboration. However, shared links expire quickly, limiting the usefulness of this feature for some use cases.
"...There's a good chance it fits your needs, especially if you tend to share multimedia content or larger files on a regular basis...." Peer review by Marycruz F., Media Production
How can OpenText Hightail enhance your Communication Management process?
Hightail facilitates communication management by enabling the transmission of large files, including those exceeding email attachment limits. It tracks delivery and download activity for individual documents and offers identity verification for secure file access. The platform lacks direct integration with email programs, requiring users to send separate notifications regarding file access.
"...Art files for printing can be extremely large in size making email incompatible for sending...." Peer review by Ric W., CEO
What makes OpenText Hightail ideal for Sales Document Management?
Hightail facilitates the sharing of large documents electronically with ease. It offers features including digital signatures for documents, enabling users to read, sign, and return documents within the platform. A limitation of the platform is that the app may crash at times during the signature process.
"...I also have to ability to set perimeters and security setting for the document being shared...." Peer review by Natoya C, Director Of Operations & Administration

Sharefile in Action: Unique Activities

How can Sharefile enhance your Workflow Management process?
ShareFile offers workflow management features that simplify the collection of feedback and approvals from partners. It provides industry-tailored workflows, allowing users to track progress and ensure consistent workflows across organizations. However, the workflow features may not be as comprehensive as some users expect.
"...It integrates and makes file submissions/uploads/direct from email one complete workflow...." Peer review by User

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management


workflow management


engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


trade show marketing


conference call management


sales call management



social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve stakeholder relations

  • Scale best practices

  • Grow market share

  • Improve visibility

  • Establish thought leadership

  • See 5 more

Business Setting

OpenText Hightail Sharefile
Peer score 4.3 4.2
Peer insights 3194 5160
Top industries
Marketing And Advertising 18.0%
Legal Services 7.0%
Entertainment 7.0%
Accounting 11.0%
Financial Services 10.0%
Legal Services 8.0%
SMB and Mid-Market 71.0% 70.0%
Enterprise 29.0% 30.0%

News

Latest OpenText Hightail news

Cohere and OpenText partner on Canadian agentic AI stack for enterprises

Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.

17/09/2026 - source

Latest Sharefile news

Progress Software adds AI capabilities to Telerik and Kendo UI release

Progress Software has enhanced its Telerik and Kendo UI suites with AI-driven tools for UI generation, debugging, and document processing. The release includes features like the Progress Agentic UI Generator and Fiddler Agent Skills, which improve accessibility and debugging. It supports WebMCP for AI agent interactions and offers tools for legacy system conversion and .NET application integration with RAG-as-a-Service.

20/08/2026 - source