Overview: OpenText Analytics and BigHand as Business Intelligence Category solutions.
OpenText Analytics and BigHand are Business Intelligence solutions meeting different operational needs. OpenText focuses on performance management and lead analytics, appealing to a diverse user base in IT and financial services. BigHand emphasizes competitive intelligence and social media management, resonating with enterprises and legal services. Each offers robust features like custom reports, while varying in support and industry reach.
OpenText Analytics: Opentext-analytics and OpenText AI Cloud enable massive data analysis with AI for self-service insights. Improved visibility and faster decision-making are achieved.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
OpenText Analytics and BigHand: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
OpenText Analytics supports competitive intelligence and performance management, meeting the needs of IT and financial service operations. read more →
BigHand specializes in competitive intelligence and social media analytics, ideal for enterprises requiring robust collaboration and feedback features. read more →
Business Goals
OpenText Analytics helps improve customer relationships and ROI, tailored for growing revenue in competitive markets. read more →
BigHand focuses on acquiring customers and increasing sales, meeting the goals of legal services and enterprises. read more →
Core Features
OpenText Analytics shines with custom reports and extensive integration options, supporting diverse data import needs. read more →
BigHand offers powerful analytics and custom reports, with ease of data export for streamlined business processes. read more →
Vendor Support
OpenText Analytics provides 24/7 support, with additional email and chat options for constant accessibility. read more →
BigHand offers comprehensive 24/7 support, accommodating enterprises with varied communication preferences like email and phone. read more →
Segments and Industries
OpenText Analytics is employed by small to large enterprises, especially in IT and financial sectors. read more →
BigHand is predominantly used by enterprises and the mid market, with a strong presence in legal services. read more →
Operational Alignment
OpenText Analytics integrates smoothly into enterprises ranging from small to large scale, adaptable for different industry needs. read more →
BigHand aligns well with enterprise frameworks, emphasizing collaboration and communication for team-driven environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
OpenText Analytics in Action: Unique Use Cases
Why is OpenText Analytics the best choice for Competitive Intelligence?
How does OpenText Analytics address your Performance Management Challenges?
BigHand in Action: Unique Use Cases
What makes BigHand ideal for Collaboration?
How does BigHand address your Products & Pricelist Management Challenges?
News
Latest OpenText Analytics News
Catch advanced threats faster with AI-powered behavioral analytics - OpenText Blogs
OpenText introduces Core Threat Detection and Response, leveraging AI-powered behavioral analytics to identify advanced threats. The platform integrates with Microsoft Defender for Endpoint and Entra ID, using telemetry from real-world activities to detect subtle risks. It employs advanced statistical techniques to reduce false positives and enhance security teams' response effectiveness.
Latest BigHand News
BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust as Cloud Adoption Grows
BigHand has achieved SOC 2 Type 2 accreditation, demonstrating its commitment to data security and client trust. This certification, awarded by the AICPA, confirms BigHand's robust security controls across key areas such as confidentiality and privacy. As cloud adoption grows, this accreditation assures clients that their data is secure within BigHand's cloud-based solutions.
