OpenText Analytics and BigHand are Business Intelligence solutions meeting different operational needs. OpenText focuses on performance management and lead analytics, appealing to a diverse user base in IT and financial services. BigHand emphasizes competitive intelligence and social media management, resonating with enterprises and legal services. Each offers robust features like custom reports, while varying in support and industry reach.
OpenText Analytics: Opentext-analytics and OpenText AI Cloud enable massive data analysis with AI for self-service insights. Improved visibility and faster decision-making are achieved.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
Deployed Market Segments: OpenText Analytics vs BigHand
Share of peer evidence by company size for OpenText Analytics and BigHand. Each product segments add up to 100%. Click any segment for supporting evidence.
| OpenText Analytics | BigHand | |
|---|---|---|
| Key Capabilities Supported | OpenText Analytics supports competitive intelligence and performance management, meeting the needs of IT and financial service operations. → | BigHand specializes in competitive intelligence and social media analytics, ideal for enterprises requiring robust collaboration and feedback features. → |
| Business Goals | OpenText Analytics helps improve customer relationships and ROI, tailored for growing revenue in competitive markets. → | BigHand focuses on acquiring customers and increasing sales, meeting the goals of legal services and enterprises. → |
| Core Features | OpenText Analytics shines with custom reports and extensive integration options, supporting diverse data import needs. → | BigHand offers powerful analytics and custom reports, with ease of data export for streamlined business processes. → |
| Vendor Support | OpenText Analytics provides 24/7 support, with additional email and chat options for constant accessibility. → | BigHand offers comprehensive 24/7 support, accommodating enterprises with varied communication preferences like email and phone. → |
| Segments and Industries | OpenText Analytics is employed by small to large enterprises, especially in IT and financial sectors. → | BigHand is predominantly used by enterprises and the mid market, with a strong presence in legal services. → |
| Operational Alignment | OpenText Analytics integrates smoothly into enterprises ranging from small to large scale, adaptable for different industry needs. → | BigHand aligns well with enterprise frameworks, emphasizing collaboration and communication for team-driven environments. → |
Applying your context and needs changes the comparison
OpenText Analytics and BigHand: Best activities based on customer satisfaction
OpenText Analytics in Action: Unique Activities
What solutions does OpenText Analytics provide for Competitive Intelligence?
"...End user ability to customize Business Intelligence Reporting Tools..." Peer review by Amy Broome, Software Developer, ACI Worldwide
What makes OpenText Analytics ideal for Performance Management?
"...At Ashford Borough Council, our pbviews implementation was complete within 6 weeks and since that time we have found the system easy to use and update as our Performance Management needs evolve...." Peer review by Janet Mcllrath, Corporate Governance Manager, Ashford Borough Council, Ashford Borough Council
BigHand in Action: Unique Activities
What makes BigHand ideal for Collaboration?
"...Iridium BI Industry Analysis Report Learning to price your work more collaboratively can reap real rewards for your law firm. ..." Iridium Technology
What solutions does BigHand provide for Products & Pricelist Management?
"...Iridium is pleased to announce the promotion of Keith Dunn to Product Manager for the entire Iridium BI product line...." Iridium Technology
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
OpenText Analytics peer evidence is 66% Enterprise. BigHand peer evidence is 51% SMB and Mid-Market.
| OpenText Analytics | BigHand | |
|---|---|---|
| Peer score | 4.4 | 4.4 |
| Peer insights | 544 | 732 |
| Top industries |
Information Technology And Services 16.0%
Financial Services 12.0%
Information Services 7.0%
|
Legal Services 100.0%
|
| SMB and Mid-Market | 34.0% | 51.0% |
| Enterprise | 66.0% | 49.0% |
News
Latest OpenText Analytics news
Cohere and OpenText partner on Canadian agentic AI stack for enterprises
Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.
Latest BigHand news
BigHand announces transition to Microsoft Fabric for business intelligence
BigHand is transitioning its Business Intelligence solution to Microsoft Fabric, enhancing integration with existing Microsoft environments. This move aims to streamline legal data analysis, offering over 600 pre-built financial measures to law firms. The transition allows firms to efficiently connect financial intelligence with CRM, HR, and other systems, improving data-driven decision-making.
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