Overview: OpenText Analytics and BigHand as Business Intelligence Category solutions.
OpenText Analytics and BigHand are Business Intelligence solutions meeting different operational needs. OpenText focuses on performance management and lead analytics, appealing to a diverse user base in IT and financial services. BigHand emphasizes competitive intelligence and social media management, resonating with enterprises and legal services. Each offers robust features like custom reports, while varying in support and industry reach.
OpenText Analytics: Opentext-analytics and OpenText AI Cloud enable massive data analysis with AI for self-service insights. Improved visibility and faster decision-making are achieved.
BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.
OpenText Analytics and BigHand: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
OpenText Analytics supports competitive intelligence and performance management, meeting the needs of IT and financial service operations. read more →
BigHand specializes in competitive intelligence and social media analytics, ideal for enterprises requiring robust collaboration and feedback features. read more →
Business Goals
OpenText Analytics helps improve customer relationships and ROI, tailored for growing revenue in competitive markets. read more →
BigHand focuses on acquiring customers and increasing sales, meeting the goals of legal services and enterprises. read more →
Core Features
OpenText Analytics shines with custom reports and extensive integration options, supporting diverse data import needs. read more →
BigHand offers powerful analytics and custom reports, with ease of data export for streamlined business processes. read more →
Vendor Support
OpenText Analytics provides 24/7 support, with additional email and chat options for constant accessibility. read more →
BigHand offers comprehensive 24/7 support, accommodating enterprises with varied communication preferences like email and phone. read more →
Segments and Industries
OpenText Analytics is employed by small to large enterprises, especially in IT and financial sectors. read more →
BigHand is predominantly used by enterprises and the mid market, with a strong presence in legal services. read more →
Operational Alignment
OpenText Analytics integrates smoothly into enterprises ranging from small to large scale, adaptable for different industry needs. read more →
BigHand aligns well with enterprise frameworks, emphasizing collaboration and communication for team-driven environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
OpenText Analytics in Action: Unique Use Cases
What benefits does OpenText Analytics offer for Competitive Intelligence?
Why is OpenText Analytics the best choice for Performance Management?
BigHand in Action: Unique Use Cases
How can BigHand optimize your Collaboration Workflow?
How can BigHand optimize your Products & Pricelist Management Workflow?
News
Latest OpenText Analytics News
Kore.ai, G42's Inception Partner to Boost Enterprise AI - Bisinfotech
Kore.ai has partnered with Inception, a G42 Company, to enhance enterprise AI by combining their conversational and GenAI technology with Inception's AI product expertise and distribution network.
Latest BigHand News
Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire
BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.
