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Compare ONEsite vs Khoros Communities

Comparison Summary

For ONEsite vs Khoros Communities comparison, Our AI algorithm looked at 1487 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ONEsite and Khoros Communities to solve their respective business needs.

Pros and cons of ONEsite and Khoros Communities

ONEsite is more suited to businesses that require Engagement Management with Offline and Training & Onboarding with E-Mail where as Khoros Communities is focused towards Engagement Management and Social Media Management with Social Media .

logo ONEsite

Focus area

Software Failure Risk

  • medium

logo Khoros Communities

Focus area

Khoros Communities is better than ONEsite for

Software Failure Risk

  • low

About

The revolutionary integrated forum, chat and comment software for live conversations

Online brand communities to create digital spaces for customers

Age

2016

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

51

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


communication management

sending & publishing communications


loyalty management


social media management

social media analytics


helpdesk management



content management


payment management




community building


contact list management




competitive intelligence


advocacy management


products & pricelist management



sales document management

contract management


workflow management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more
  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting