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Compare m’loyal vs Touchpoint

Failure Risk Guidance Security Report ?

Failure Risk for m’loyal medium Failure Risk for Touchpoint medium
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Comparison Summary

For m’loyal vs Touchpoint comparison, Our AI algorithm looked at 2034 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using m’loyal and Touchpoint to solve their respective business needs.

Pros and cons of m’loyal and Touchpoint

m’loyal is more suited to businesses that require Loyalty Management with Mobile and Engagement Management where as Touchpoint is focused towards Helpdesk Management with Mobile and Engagement Management with Mobile .

Both m’loyal and Touchpoint are Customer Loyalty Management software, peers recommend m’loyal for customise loyalty program and campaign management where as Touchpoint is more known for communication management and sending & publishing communications .

logo m’loyal

Focus area

m’loyal is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than m’loyal for

Software Failure Risk

  • medium

About

MLoyal | flexible management, data collecting and processing, launching the advertising campaigns

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

39

33

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (141)

Read Reviews (7)

customise loyalty program

Read Reviews (39)

Read Reviews (0)

identify target customers

Read Reviews (4)

Read Reviews (0)

engagement management

Read Reviews (41)

Read Reviews (36)

engaging and following up

Read Reviews (27)

Read Reviews (33)

campaign management

Read Reviews (29)

Read Reviews (7)

campaign analytics

Read Reviews (13)

Read Reviews (1)

advertisement

Read Reviews (29)

Read Reviews (5)

BTL marketing

Read Reviews (12)

Read Reviews (0)

digital marketing

Read Reviews (9)

Read Reviews (0)

competitive intelligence

Read Reviews (7)

Read Reviews (0)

sales incentive management

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (12)

helpdesk management

Read Reviews (2)

Read Reviews (51)

content management

Read Reviews (2)

Read Reviews (0)

referral management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (0)

Read Reviews (8)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (28)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (4)

membership management

Read Reviews (0)

Read Reviews (11)

touchpoint management

Read Reviews (0)

Read Reviews (7)

generation of new leads

Read Reviews (0)

Read Reviews (2)

payment management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Acquire customers

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting