Overview: Miva eCommerce and Kartra as E-Commerce Platform Category solutions.

In the e-commerce sphere, Miva eCommerce caters to larger enterprises with a significant focus on comprehensive order and engagement management. Its strengths lie in extensive custom reporting and integration capabilities, complementing its robust support services. In contrast, Kartra appeals to marketing-driven operations with dedication to campaign management and analytics. It supports a broader range of media channels and aligns with smaller scale businesses. Both platforms offer round-the-clock vendor support, but lean towards different operational needs and industry types.

Miva eCommerce: Miva-ecommerce platform offers feature-rich, future-ready software to enhance business sales. Designed to evolve businesses to the next level.

Kartra: Kartra aims to evolve businesses using SaaS eCommerce solutions like WebinarJam, EverWebinar, and Kartra. The goal is to cater to an ever-growing market of innovators.

Miva eCommerce and Kartra: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Miva eCommerce supports key processes like helpdesk, order, and engagement management, which are vital for retail and enterprise environments. read more →

Kartra emphasizes campaign, referral, and helpdesk management, appealing to marketing and advertising operations. read more →

Business Goals

Miva eCommerce helps businesses acquire customers and increase sales through enhanced customer relationships and digital presence. read more →

Kartra focuses on boosting sales and market share, enhancing digital presence, and launching new products. read more →

Core Features

Miva eCommerce offers standout features such as custom reports, data export/import, and strong security compliance, ideal for large organizational needs. read more →

Kartra’s core features include analytics, integrated campaigns, and customized reports, supporting marketing efficiency. read more →

Vendor Support

Miva eCommerce provides around-the-clock support including chat and phone assistance, aligning with large enterprise needs. read more →

Kartra offers 24/7 email support with chat and phone options, suiting user bases preferring diverse channel access. read more →

Segments and Industries

Large enterprises in retail, internet, and IT services prefer Miva eCommerce for expansive operational management. read more →

Kartra is popular among marketing and media industries, fitting smaller businesses with specialized marketing needs. read more →

Operational Alignment

Miva eCommerce suits large-scale operations, focusing on comprehensive product and order management workflows. read more →

Kartra fits into marketing workflows, emphasizing efficient campaign management and analytics. read more →