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Miva eCommerce vs Kartra: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Miva eCommerce vs. Kartra is based on a specific set of business needs and context. The comparison uses 2338 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Miva eCommerce and Kartra

Miva eCommerce, Kartra, Adobe Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Miva eCommerce covers Helpdesk Management with Phone Calls, Engagement Management with Promotions, Training & Onboarding, Order Management with Promotions, etc.

Kartra focuses on Referral Management with E-Mail, Helpdesk Management with Website, Campaign Management with E-Mail, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Miva eCommerce

Focus area

Miva eCommerce is better than Kartra for

Software Failure Risk

  • low

logo Kartra

Focus area

Kartra is better than Miva eCommerce for

Software Failure Risk

  • low

About

Build the eCommerce Store Your Business Deserves

Kartra: Your Online Business Made Easy

Age

1999

Financials

M&A

Business Need

Total Processes
(we found evidences for)

56

36

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



training & onboarding


engagement management

engaging and following up


products & pricelist management


loyalty management

customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



referral management


segmentation and targeting






Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • video

  • phone calls

  • chat

  • promotions

  • games

  • text SMS

  • social media

  • mobile

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 11 more
  • e-mail

  • website

  • video

  • phone calls

  • chat

  • promotions

  • games

  • text SMS

  • social media

  • mobile

  • mobile app

  • mass media

  • offline

  • point of sale

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting