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Compare Matomo vs Digital.ai Platform

Comparison Summary

For Matomo vs Digital.ai Platform comparison, Our AI algorithm looked at 2731 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Matomo and Digital.ai Platform to solve their respective business needs.

Pros and cons of Matomo and Digital.ai Platform

Matomo is more suited to businesses that require Social Media Management with Website and Engagement Management with Website where as Digital.ai Platform is focused towards Helpdesk Management with Phone Calls and Social Media Management .

logo Matomo

Focus area

Software Failure Risk

  • medium

logo Digital.ai Platform

Focus area

Software Failure Risk

  • low

About

Matomo: #1 Secure Open Web Analytics Platform

Intelligent value stream solution to achieve digital transformation goals

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

25

Total Goals
(we found evidences for)

9

4

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


helpdesk management



content management


communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


loyalty management

create engagement based loyalty

identify target customers


sales call management





training & onboarding



sales document management


customer feedback management


lead qualification



promotion management



competitive intelligence



business development


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • See 6 more
  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • mobile app

  • phone calls

  • mobile

  • mobile app

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting