Digital.ai Platform Overview

Digitalai-platform enhances DevSecOps with AI-powered predictive insights, streamlining development processes. Valuable data-driven decisions are delivered efficiently.

Use Cases

Customers recommend Helpdesk Management, Social Media Analytics, Campaign Analytics, as the business use cases that they have been most satisfied with while using Digital.ai Platform.

Other use cases:

  • Engaging And Following Up
  • Competitive Intelligence
  • Collaboration
  • Lead Analytics
  • Lead Management
  • Business Development
  • Engaging With Scheduling & Cadence
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using Digital.ai Platform.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
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Digital.ai Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Digital.ai Platform works with different mediums / channels such as Phone Calls.

Digital.ai Platform's features include Dashboard. and Digital.ai Platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Digital.ai Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"With Digital.ai Deploy, we were able to automate the deployment process end to end. Deployments can be repeated more readily in other environments, and deployers do not have to spend so much time on administrative tasks." - Ronald Bosch

Peer review evidence (same sources as the product rating summary)

"...Numerify offers IT business users an analytics solution that allows them to integrate data from multiple IT systems such as service & asset management and business systems such as Finance, HR and Call Center...." Peer review
"...Features include dashboard analytics, reporting, and metrics...." Peer review from Numerify
"...Features include dashboard analytics, reporting, and metrics...." Peer review from Numerify

Digital.ai Platform, Matomo, Twitonomy, BrandStencil, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Digital.ai Platform

Top Industries

  • Financial Services
  • Manufacturing
  • Hospitality

Popular in

Digital.ai Platform is popular in Financial Services, Manufacturing, and Hospitality and is widely used by

Digital.ai Platform Customer wins, Customer success stories, Case studies

What makes Digital.ai Platform ideal for Helpdesk Management?

How does Digital.ai Platform address your Engaging And Following Up Challenges?

11 buyers and buying teams have used Cuspera to assess how well Digital.ai Platform solved their Collaboration and Productivity needs. Cuspera uses 417 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
Digital.ai Platform testimonial

Ronald Bosch

Group Manager

Air France-KLM

With Digital.ai Deploy, we were able to automate the deployment process end to end. Deployments can be repeated more readily in other environments, and deployers do not have to spend so much time on administrative tasks. Testimonial By Ronald Bosch
Digital.ai Platform testimonial

Matt Cipollone

Software Lifecycle Engineering Manager

Paychex

Since implementing Digital.ai, we have achieved consistent deployment and release processes and gained visibility into the bottlenecks of our processes. Testimonial By Matt Cipollone
Digital.ai Platform testimonial

Ramon Baas

Department Manager

NXP Semiconductors

NXP R&D replaced 25 configuration management and issue tracking applications with TeamForge, reducing IT support costs, driving standardization and IP reuse, and providing centralized visibility into status, activities, and issues within and across projects. Ramon Baas Department Manager, NXP Semic...onductors

Testimonial By Ramon Baas
CUSTOMERS TESTIMONIALS
Digital.ai Platform testimonial

Ronald Bosch

Group Manager

Air France-KLM

With Digital.ai Deploy, we were able to automate the deployment process end to end. Deployments can be repeated more readily in other environments, and deployers do not have to spend so much time on administrative tasks. Testimonial By Ronald Bosch
Digital.ai Platform testimonial

Matt Cipollone

Software Lifecycle Engineering Manager

Paychex

Since implementing Digital.ai, we have achieved consistent deployment and release processes and gained visibility into the bottlenecks of our processes. Testimonial By Matt Cipollone
Digital.ai Platform testimonial

Ramon Baas

Department Manager

NXP Semiconductors

NXP R&D replaced 25 configuration management and issue tracking applications with TeamForge, reducing IT support costs, driving standardization and IP reuse, and providing centralized visibility into status, activities, and issues within and across projects. Ramon Baas Department Manager, NXP Semic...onductors

Testimonial By Ramon Baas
 

PepsiCo - Food And Beverage - Very Large

PepsiCo leverages Digital Twin AI to build smarter, faster operations

Purchase, USA

PepsiCo is using Digital.ai's Digital Twin AI technology to enhance its supply chain operations. This technology allows PepsiCo to create virtual replicas of its manufacturing facilities, enabling th...e company to test and optimize layouts without disrupting actual production. This adoption aims to improve operational efficiency and decision-making processes.

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GS Caltex - Refining - Large

GS Caltex Completes Turnaround Using Digital, AI Technology

Seoul, South Korea

GS Caltex completed its first-half 2026 turnaround at the Yeosu plant using Digital.ai's AI and digital technology. The company improved maintenance efficiency and safety through the Digital and AI T...ransformation (DAX) strategy, which included the development of the "MOVision" app and AI-enhanced safety systems. This integration of technology aims to boost operational efficiency and safety at GS Caltex's facilities.

Read on →
 

Digital Thai Holding Public Company Limited - E Commerce - Large

TrueBusiness, EGG Digital, SoftBank to deploy digital, AI ...

Thailand

Digital Thai Holding Public Company Limited, part of the Saha Group, partners with TrueBusiness, EGG Digital, and SoftBank to deploy digital and AI infrastructure. This collaboration focuses on innov...ation and digital marketing technologies, enhancing the e-commerce capabilities of Digital Thai Holding.

Read on →
 

National Broadband Ireland (NBI) - Telecommunications - Medium

Dublin, Ireland

Digital.ai Release and Deploy helped National Broadband Ireland automate software releases for a massive rural broadband rollout. NBI needed to deliver applications quickly and reliably to support fi...ber optic expansion to over 569,000 premises. Manual deployment was slow and risky. With Digital.ai, NBI automated orchestration and deployment, improving workflow management and reducing errors. In 18 months, NBI completed 4,500 releases, now scaling to over 1,000 per month. Automation enabled NBI to stay on track with its ambitious seven-year rollout plan.

 

Porter Airlines - Airlines - Medium

Toronto, Canada

Digital.ai Application Security helped Porter Airlines protect its mobile apps from reverse engineering and tampering. The airline embedded security directly into its CI/CD pipeline. This led to fast...er release cycles and successful penetration tests. Porter Airlines improved threat resistance and gave customers a safer digital experience. The solution did not compromise user experience.

 

Siemens - Manufacturing - Very Large

Munich, Germany

Digital.ai Agility helped Siemens shift 40 teams to kanban across three continents. The company increased throughput by 33%. Administrative maintenance time dropped by 70%. The first release after th...e move was on time and 10% under budget. Siemens used Digital.ai Agility to improve agile development and productivity.

Denali Platform Release Product Demo | Agility | GitHub Integration

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Peers used Digital.ai Platform for helpdesk management and social media analytics

Digital.ai Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.37/5

Read Reviews (6)
Analytics

4.90/5

Read Reviews (57)
Custom Reports

4.89/5

Read Reviews (63)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.37/5

Read Reviews (6)
Analytics

4.90/5

Read Reviews (57)
Custom Reports

4.89/5

Read Reviews (63)

Software Failure Risk Guidance

?

for Digital.ai Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Digital.ai Platform

Digital.ai Software Inc News

Partnership

Digital Dubai and Emirates Group Pioneer Next-Gen Technology Platforms

Digital Dubai and Emirates Group have formed a strategic alliance to integrate next-gen technology platforms, enhancing operational efficiency and digital transformation. This partnership aims to establish Dubai as a global tech hub by combining shared digital assets and capabilities, particularly in AI, to improve services and foster innovation across sectors.

Partnership

TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside ...

TELUS Digital partners with ElevenLabs to deploy ElevenAgents, an AI voice agent platform, enhancing enterprise customer service. TELUS Digital will lead implementation and provide ongoing support, leveraging its expertise in conversational AI. The partnership aims to improve customer experiences across sectors like telecommunications and financial services.

Partnership

TELUS Digital and Cresta Partner to Deliver AI Agents and Augment Human ...

TELUS Digital partners with Cresta to become a preferred implementation partner for Cresta's AI platform. TELUS Digital will introduce enterprise clients to Cresta's platform, providing implementation, integration, and managed services. This partnership aims to enhance customer experience by deploying AI agents and augmenting human agents in contact centers.

Partnership

BW Digital And NUS Map Hybrid AI-Quantum Workloads

BW Digital and the National University of Singapore are collaborating to develop infrastructure for quantum computing in Southeast Asia. The project aims to integrate quantum and classical computing, focusing on design, thermal management, and power requirements. This partnership addresses the challenges of deploying advanced technologies in tropical climates and aims to establish reference architectures for future quantum-ready facilities.

Digital.ai Software Inc Profile

Company Website

https://digital.ai/

HQ Location

Plano, Texas, United States

Employees

501-1000

Social

Financials

PRIVATE