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Luciq (formerly Instabug) vs zurvey.io: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Luciq (formerly Instabug) vs. zurvey.io is based on a specific set of business needs and context. The comparison uses 3851 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Luciq (formerly Instabug) and zurvey.io

Luciq (formerly Instabug), zurvey.io, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Luciq (formerly Instabug) covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

zurvey.io focuses on Collecting Feedback with Phone Calls, Market Research, Lead Analytics, Engaging Conversational Surveys, etc.

"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. " - Mohammad Hariri

"Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions. We are delighted to be helping companies in the UK using this amazing solution. " - Ian Taylor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Luciq (formerly Instabug)

Focus area

Luciq (formerly Instabug) is better than zurvey.io for

Software Failure Risk

  • medium

logo zurvey.io

Focus area

Software Failure Risk

  • medium

About

Agentic AI for Mobile Observability & Experience

zurvey.io | A feedback analyser

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

45

11

Total Goals
(we found evidences for)

7

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


workflow management


helpdesk management


engagement management

engaging and following up


training & onboarding


products & pricelist management


communication management

sending & publishing communications



social media management

social media analytics


segmentation and targeting


sales review & feedback


relationship management


rating and review management


contact list management



lifetime value management



lead qualification

lead qualification: technographic


generation of new leads


reputation management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more
  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • phone calls

  • offline

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting