zurvey.io Overview
Zurveyio is an all-in-one survey tool offering text analysis, automation, and integration. It supports unique language coverage for comprehensive data insights.
Use Cases
Customers recommend Collecting Feedback, Market Research, Lead Analytics, as the business use cases that they have been most satisfied with while using zurvey.io.
Business Priorities
Improve Customer Satisfaction is the most popular business priority that customers and associates have achieved using zurvey.io.
zurvey.io Use-Cases and Business Priorities: Customer Satisfaction Data
zurvey.io works with different mediums / channels such as Phone Calls.
zurvey.io's features include Embedded Survey Forms. and zurvey.io support capabilities include 24/7 Support, AI Powered, Email Support, etc. also zurvey.io analytics capabilities include Analytics, and Custom Reports.
Reviews
"Zurvey.io is really useful for our team to ensure deep understanding of client needs. With its unique visualisation - especially the Relations view - we can turn feedback into actions. The custom labels are also handy to manage specific business que...stions. And the team behind the product helps a lot to get the most out of it." - Dóra Szkubán
Peer review evidence (same sources as the product rating summary)
"...Whether we call it NPS , CSAT or CES, we re sure you want to know what key topics drive your north star metric...." Smart Survey Maker & Analyser
"...Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve...." Testimonial by Erika Szilágyi, Head of Market Research, Auchan
"...Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions...." Testimonial by Ian Taylor, CX Solutions Consultant, avoira
zurvey.io, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for zurvey.io
Top Industries
- Banking
- Telecommunications
- Insurance
Popular in
- Enterprise
- Mid Market
zurvey.io is popular in Banking, Telecommunications, and Insurance and is widely used by Enterprise, and Mid Market,
zurvey.io Customer wins, Customer success stories, Case studies
What Are the key features of zurvey.io for Collecting Feedback?
11 buyers and buying teams have used Cuspera to assess how well zurvey.io solved their Customer Feedback Management needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zurvey.io is really useful for our team to ensure deep understanding of client needs. With its unique visualisation - especially the Relations view - we can turn feedback into actions. The custom labels are also handy to manage specific business questions. And the team behind the product helps a lo...t to get the most out of it. |
|
What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback after each interaction - so we create together the ...customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed. |
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As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously... increasing in importance as we digitize our customer journeys. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dóra Szkubán Senior Market Research Expert Erste |
Zurvey.io is really useful for our team to ensure deep understanding of client needs. With its unique visualisation - especially the Relations view - we can turn feedback into actions. The custom labels are also handy to manage specific business questions. And the team behind the product helps a lo...t to get the most out of it. |
|
Monika Zimmermann Head of Touchpointmanagement Uniqa |
What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback after each interaction - so we create together the ...customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed. |
|
Veselin Petkov International Customer Experience Leader Raiffeisen Bank |
As a CX leader, I thrive in collecting, analysing and extracting insights from customer feedback. Neticle, with their advanced technology and customer centricity, have been instrumentation in our efforts to harness the power of unsolicited (text) feedback – a source of insights that is continuously... increasing in importance as we digitize our customer journeys. |
Peers used zurvey.io for Collecting feedback and Market research
zurvey.io Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (21) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (21) |
Software Failure Risk Guidance
?for zurvey.io
Top Failure Risks for zurvey.io
Neticle Plc. Profile
Company Name
Company Website
https://neticle.com/company/enHQ Location
Leonardo da Vinci Str. 41 (2/14), Budapest, 1084, HU
Employees
11-50
Social
Financials
SERIES A
