zurvey.io Overview

Zurveyio is an all-in-one survey tool offering text analysis, automation, and integration. It supports unique language coverage for comprehensive data insights.

Use Cases

Customers recommend Collecting Feedback, Market Research, Lead Analytics, as the business use cases that they have been most satisfied with while using zurvey.io.

Other use cases:

  • Engaging Conversational Surveys
  • Collaboration
  • Digital Signature
  • Contact List Management
  • White-Labeled Surveys
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction is the most popular business priority that customers and associates have achieved using zurvey.io.

zurvey.io Use-Cases and Business Priorities: Customer Satisfaction Data

zurvey.io works with different mediums / channels such as Phone Calls.

zurvey.io's features include Embedded Survey Forms. and zurvey.io support capabilities include 24/7 Support, AI Powered, Email Support, etc. also zurvey.io analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions. We are delighted to be helping companies in the UK using this amazing solution." - Ian Taylor

Peer review evidence (same sources as the product rating summary)

"...Zurvey.io has an intuitive GUI and nice graph-type visualization of topics and sentiments that help better understand customer surveys and messages on a larger set of data, e.g correlating sentiments, name entities, locations, and verbs...." Testimonial by Gábor Karsay, International Sales Director, Xdroid
"...Neticle’s expert analyses save the Market Research Department significant amounts of time, since they give us sharp, definite recommendations about the areas we need to improve...." Testimonial by Erika Szilágyi, Head of Market Research, Auchan
"...Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions...." Testimonial by Ian Taylor, CX Solutions Consultant, avoira

zurvey.io, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for zurvey.io

Top Industries

  • Banking
  • Telecommunications
  • Insurance

Popular in

  • Enterprise
  • Mid Market

zurvey.io is popular in Banking, Telecommunications, and Insurance and is widely used by Enterprise, and Mid Market,

zurvey.io Customer wins, Customer success stories, Case studies

How does zurvey.io address your Collecting Feedback Challenges?

11 buyers and buying teams have used Cuspera to assess how well zurvey.io solved their Customer Feedback Management needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
zurvey.io testimonial

Ian Taylor

CX Solutions Consultant

avoira

Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions. We are delighted to be helping companies in the UK using this amazing solution. Testimonial By Ian Taylor
zurvey.io testimonial

Tamás Sellei

Customer Satisfaction Senior Professional

Unicredit

Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. Testimonial By Tamás Sellei
zurvey.io testimonial

Monika Zimmermann

Head of Touchpointmanagement

Uniqa

What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback after each interaction - so we create together the ...customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed.

Testimonial By Monika Zimmermann
CUSTOMERS TESTIMONIALS
zurvey.io testimonial

Ian Taylor

CX Solutions Consultant

avoira

Zurvey.io is a class leading AI analytics tool, delivering unparalleled insight into customer interactions. We are delighted to be helping companies in the UK using this amazing solution. Testimonial By Ian Taylor
zurvey.io testimonial

Tamás Sellei

Customer Satisfaction Senior Professional

Unicredit

Open-ended feedbacks are the essence of a survey, as it delivers tangible insights from respondents. Zurvey.io has proved many times to be a professional and reliable partner in these analyses. Testimonial By Tamás Sellei
zurvey.io testimonial

Monika Zimmermann

Head of Touchpointmanagement

Uniqa

What was good or what needs more focus in our service? We want to know it all and understand our customers, every day a little bit more! Therefore we use Zurvey.io. It supports us, as it is easy to use, nearly self-explanatory. We ask for feedback after each interaction - so we create together the ...customer journey of tomorrow. Besides that, Zurvey also simplifies the analysis process and helps with automatic reports. Collaborative work and pooling of experience allow us to find quick solutions if needed.

Testimonial By Monika Zimmermann
lightning

Peers used zurvey.io for Collecting feedback and Market research

zurvey.io Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.65/5

Read Reviews (2)
Analytics

4.09/5

Read Reviews (19)
Custom Reports

3.99/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.65/5

Read Reviews (2)
Analytics

4.09/5

Read Reviews (19)
Custom Reports

3.99/5

Read Reviews (21)

Software Failure Risk Guidance

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for zurvey.io

Top Failure Risks for zurvey.io

Neticle Plc. Profile

Company Name

Neticle Plc.

HQ Location

Leonardo da Vinci Str. 41 (2/14), Budapest, 1084, HU

Employees

11-50

Social

Financials

SERIES A