Comparison Summary
This comparison report of Listen360 Customer Engagement Platform vs. SatisMeter is based on a specific set of business needs and context. The comparison uses 7086 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Listen360 Customer Engagement Platform and SatisMeter
Listen360 Customer Engagement Platform, SatisMeter, UserVoice, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Listen360 Customer Engagement Platform covers Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
SatisMeter focuses on Collecting Feedback with Promotions, Communication Management with E-Mail, Engaging Conversational Surveys with Offline, Automated Workflows with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than SatisMeter for
Software Failure Risk
SatisMeter
Focus area
SatisMeter is better than Listen360 Customer Engagement Platform for
Software Failure Risk
About
Customer feedback tool to make products and services more meaningful to the customers you serve.
Customer feedback tool using Net Promoter Score to understand the customer journey
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
46
31
Total Goals
(we found evidences for)
12
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Manage risk
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve internal communications
- See 9 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve internal communications
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Grow market share
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Enter new markets internationally or locally
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Increase sales & revenue
- See 4 more
Top Channels
Channels Used
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promotions
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e-mail
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offline
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chat
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point of sale
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mobile
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website
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mobile app
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Slack
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events
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trade shows
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video
- See 9 more
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promotions
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e-mail
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offline
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chat
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point of sale
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mobile
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website
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mobile app
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Slack
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events
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trade shows
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video
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
