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Kommo vs Siebel CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kommo vs. Siebel CRM is based on a specific set of business needs and context. The comparison uses 3254 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kommo and Siebel CRM

Kommo, Siebel CRM, Teamgate CRM, Nextiva Customer Relationship Suite, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kommo covers Sales Call Management with Phone Calls, Lead Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Offline, etc.

Siebel CRM focuses on Engagement Management with Omnichannel, Helpdesk Management with Phone Calls, Sales Document Management with Phone Calls, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kommo

Focus area

Kommo is better than Siebel CRM for

Software Failure Risk

  • low

logo Siebel CRM

Focus area

Siebel CRM is better than Kommo for

Software Failure Risk

  • low

About

Empower your team to sell more effectively

Siebel CRM - Digital Transformation

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

55

65

Total Goals
(we found evidences for)

6

14

Top Processes

Evidences indicate better relative satisfaction


sales call management



contact list management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


helpdesk management


social media management

social media analytics

managing social media account




workflow management


relationship management


generation of new leads


pipeline management



sales review & feedback


discount management


promotion management






conversion management


training & onboarding



business development


lead qualification


follower management


sales document management

proposal & quote management


account management



performance management


customer case management


products & pricelist management


campaign management


customise loyalty program


loyalty management

customise loyalty program



competitive intelligence


lifetime value management


opportunity management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


touchpoint management



revenue cycle management


conference call management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Improve digital and social presence

  • See 11 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • omnichannel

  • offline

  • mobile

  • video

  • point of sale

  • promotions

  • social media

  • on premises

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • blogs

  • Facebook

  • Twitter

  • Instagram

  • Whatsapp

  • website

  • See 18 more
  • phone calls

  • e-mail

  • omnichannel

  • offline

  • mobile

  • video

  • point of sale

  • promotions

  • social media

  • on premises

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • blogs

  • Facebook

  • Twitter

  • Instagram

  • Whatsapp

  • website

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting