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Compare Klaviyo vs SMSEdge

Comparison Summary

For Klaviyo vs SMSEdge comparison, Our AI algorithm looked at 6104 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Klaviyo and SMSEdge to solve their respective business needs.

Pros and cons of Klaviyo and SMSEdge

Klaviyo is more suited to businesses that require Engagement Management with E-Mail and Communication Management with E-Mail where as SMSEdge is focused towards Campaign Management with Text SMS and Engagement Management with Text SMS .

logo Klaviyo

Focus area

Klaviyo is better than SMSEdge for

Software Failure Risk

  • low

logo SMSEdge

Focus area

Software Failure Risk

  • medium

About

Marketing Automation & Email Platform for Ecommerce businesses enabling brand building and sales growth

SMS Edge | MS Marketing Platform Built For Performance Marketers

Age

2012

Financials

SERIES D

NA

Business Need

Total Processes
(we found evidences for)

98

22

Total Goals
(we found evidences for)

18

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

sending & publishing communications

tracking & monitoring communications


campaign analytics

campaign monitoring



segmentation and targeting


helpdesk management


workflow management


loyalty management

identify target customers

customise loyalty program


contact list management



social media management

social media analytics

managing social media account



lifetime value management


customer feedback management

measuring customer satisfaction

measuring net promoter score


personalized marketing


generation of new leads



competitive intelligence


training & onboarding



content management

searching for content



rating and review management



sales document management

contract management


lead qualification

lead qualification: technographic

lead qualification: behavioural





social media marketing







promotion management


database marketing


knowledge management


trade show marketing


conversion management


courses & assessment

create learning path



products & pricelist management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Improve consistency

  • Improve digital and social presence

  • Increase average basket value

  • Shorten ramp up time

  • Improve stakeholder relations

  • Improve internal communications

  • See 15 more
  • Improve ROI

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • text SMS

  • promotions

  • e-mail

  • coupons

  • offline

  • social media

  • causes and charity

  • mass media

  • point of sale

  • phone calls

  • See 7 more
  • text SMS

  • promotions

  • e-mail

  • coupons

  • offline

  • social media

  • causes and charity

  • mass media

  • point of sale

  • phone calls

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting