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Compare Khoros Communities vs Crowded Community

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Communities low Failure Risk for Crowded Community low
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Comparison Summary

For Khoros Communities vs Crowded Community comparison, Our AI algorithm looked at 1483 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Khoros Communities and Crowded Community to solve their respective business needs.

Pros and cons of Khoros Communities and Crowded Community

Khoros Communities is more suited to businesses that require Engagement Management and Social Media Management with Social Media where as Crowded Community is focused towards Engagement Management with User Generated Content and Helpdesk Management .

logo Khoros Communities

Focus area

Software Failure Risk

  • low

logo Crowded Community

Focus area

Software Failure Risk

  • low

About

Online brand communities to create digital spaces for customers

Crowded Online Community Software

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

51

32

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (79)

Read Reviews (39)

engaging and following up

Read Reviews (52)

Read Reviews (30)

social media management

Read Reviews (36)

Read Reviews (4)

social media analytics

Read Reviews (27)

Read Reviews (3)

engaging on social media

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (25)

Read Reviews (26)

content management

Read Reviews (22)

Read Reviews (23)

content publishing

Read Reviews (6)

Read Reviews (7)

content sharing

Read Reviews (2)

Read Reviews (7)

content curation

Read Reviews (1)

Read Reviews (4)

knowledge management

Read Reviews (17)

Read Reviews (25)

sharing knowledge

Read Reviews (3)

Read Reviews (6)

communication management

Read Reviews (16)

Read Reviews (19)

sending & publishing communications

Read Reviews (12)

Read Reviews (19)

customer feedback management

Read Reviews (12)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (7)

Read Reviews (0)

campaign management

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (6)

Read Reviews (3)

contact list management

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (4)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (3)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (2)

customise loyalty program

Read Reviews (2)

Read Reviews (2)

conversion management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (0)

Read Reviews (6)

trade show marketing

Read Reviews (0)

Read Reviews (2)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more

  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting