Overview: Kendo Ui and Glance Guided CX as Collaboration and Productivity Category solutions.
Kendo Ui excels in training and onboarding with robust integration capabilities and detailed custom reporting, making it suitable for large enterprises in tech and financial industries. Glance Visual Engagement Platform focuses more on customer engagement and feedback management, offering strong support for improving ROI and customer satisfaction. While Kendo Ui suits large-scale operations, Glance targets dynamic customer interaction on digital platforms.
Kendo Ui: Kendo UI quickly builds eye-catching web apps with JavaScript components. Libraries are available for jQuery, Angular, React, and Vue.
Glance Guided CX: Glance provides powerful CX solutions including Cobrowsing, Screen Share, Mobile App Share, and Video. Human-to-human guidance is delivered in a digital environment.
Kendo Ui and Glance Guided CX: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Kendo Ui supports training and onboarding, helpdesk management, and workflow management, aligning with enterprise needs for streamlined operations. read more →
Glance Visual Engagement Platform emphasizes engagement management and customer feedback management, which cater to businesses focused on maximizing customer interactions. read more →
Business Goals
Kendo Ui aids in enhancing customer relationships and scaling best practices, offering tools for product launch and market expansion. read more →
Glance Visual Engagement Platform focuses on improving customer lifetime value and ROI, supporting objectives like increasing sales and enhancing customer relationships. read more →
Core Features
Kendo Ui features extensive integration capabilities, data import/export, and custom reporting, designed for enterprises that prioritize data-driven decision-making. read more →
Glance Visual Engagement Platform offers features focused on analytics and security, providing robust custom reporting ideal for user-centric insights. read more →
Vendor Support
Kendo Ui offers comprehensive 24/7 support, including chat, email, and phone services, catering to complex enterprise environments. read more →
Glance Visual Engagement Platform provides consistent 24/7 support mainly through phone and chat, tailored for businesses demanding real-time assistance. read more →
Segments and Industries
Kendo Ui is predominantly used by large enterprises and tech industries, reflecting its suitability for complex, large-scale solutions. read more →
Glance Visual Engagement Platform is used across undefined segments, suggesting flexibility in application despite undefined industry norms. read more →
Operational Alignment
Kendo Ui fits seamlessly into large enterprise workflows, with a focus on software and IT services that require precise integration. read more →
Glance Visual Engagement Platform adapts to environments prioritizing dynamic customer engagement, fitting mobile and digital-first operations. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Kendo Ui and Glance Guided CX
What makes Kendo Ui and Glance Guided CX ideal for Engagement Management?
How does Kendo Ui and Glance Guided CX facilitate Helpdesk Management?
Kendo Ui in Action: Unique Use Cases
What benefits does Kendo Ui offer for Training & Onboarding?
How can Kendo Ui enhance your Workflow Management process?
Why is Kendo Ui the best choice for Community Building?
Glance Guided CX in Action: Unique Use Cases
What makes Glance Guided CX ideal for Collaboration?
What solutions does Glance Guided CX provide for Customer Feedback Management?
How can Glance Guided CX optimize your Contact List Management Workflow?
Alternatives
News
Latest Kendo Ui News
Progress Software Acquires Nuclia, an Innovator in Agentic RAG AI Technology - GlobeNewswire
Progress Software has acquired Nuclia, a specialist in agentic Retrieval-Augmented Generation (RAG) AI. Nuclias RAG-as-a-service platform empowers organizations to leverage proprietary business data for accurate, verifiable answers using generative AI. This acquisition will strengthen the Progress Data Platform, expanding Progress Softwares AI-driven data management and enterprise search capabilities.
Latest Glance Guided CX News
Glance Cobrowse for Microsoft Dynamics 365 Contact Center now available in Microsoft AppSource - Morningstar
Glance Cobrowse for Microsoft Dynamics 365 Contact Center is now available in Microsoft AppSource. This integration enables contact center agents to visually engage with customers in real time, enhancing digital customer experience within the Dynamics 365 platform. The solution streamlines support workflows and improves customer satisfaction by allowing seamless cobrowsing directly from the Microsoft environment.
