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Kaseya BMS vs Jama Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kaseya BMS vs. Jama Connect is based on a specific set of business needs and context. The comparison uses 2223 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kaseya BMS and Jama Connect

Kaseya BMS, and Jama Connect belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kaseya BMS covers Event Management, Workflow Management, Helpdesk Management with Offline, Sales Document Management, etc.

Jama Connect focuses on Collaboration, Training & Onboarding, Workflow Management, Products & Pricelist Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kaseya BMS

Focus area

Kaseya BMS is better than Jama Connect for

Software Failure Risk

  • medium

logo Jama Connect

Focus area

Software Failure Risk

  • medium

About

PSA Software for MSPs - IT Business Management | Kaseya BMS

Product development platform for requirements, test and risk management

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

40

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction



workflow management


sales document management

contract management

proposal & quote management


helpdesk management


customer feedback management

measuring customer satisfaction


billing and invoice management


competitive intelligence


social media management

social media analytics


generation of new leads


relationship management



rating and review management



knowledge management



products & pricelist management


contact list management


training & onboarding



performance management


engagement management

engaging and following up




customer case management




sales review & feedback




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Improve visibility

  • See 6 more
  • Manage risk

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Improve visibility

  • Improve stakeholder relations

  • See 7 more

Top Channels

Channels Used

  • website

  • promotions

  • offline

  • point of sale

  • e-mail

  • See 2 more
  • website

  • promotions

  • offline

  • point of sale

  • e-mail

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting