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Kartra vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kartra vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3143 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kartra and Lightspeed Ecommerce

Kartra, Lightspeed Ecommerce, Narvar, Square E-Commerce (formerly Weebly), etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kartra covers Referral Management with E-Mail, Helpdesk Management with Website, Campaign Management with E-Mail, Engagement Management with Phone Calls, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kartra

Focus area

Kartra is better than Lightspeed Ecommerce for

Software Failure Risk

  • low

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

Kartra: Your Online Business Made Easy

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2005

Financials

IPO

Business Need

Total Processes
(we found evidences for)

36

46

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


referral management


campaign management

campaign analytics


engagement management

engaging and following up


workflow management


communication management

sending & publishing communications

tracking & monitoring communications





segmentation and targeting



training & onboarding


social media management

scheduling post to social media



content management



products & pricelist management



customer feedback management


contact list management


rating and review management


contract management


proposal & quote management



sales document management

contract management

proposal & quote management


customise loyalty program


loyalty management

customise loyalty program


trade show marketing





knowledge management



sales call management


promotion management



conversion management


account management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting