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Compare Karma CRM vs Intouch CRM

Comparison Summary

For Karma CRM vs Intouch CRM comparison, Our AI algorithm looked at 1060 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Karma CRM and Intouch CRM to solve their respective business needs.

Pros and cons of Karma CRM and Intouch CRM

Karma CRM is more suited to businesses that require Engagement Management with E-Mail and Contact List Management where as Intouch CRM is focused towards Helpdesk Management with Chat and Contact List Management with E-Mail .

logo Karma CRM

Focus area

Software Failure Risk

  • low

logo Intouch CRM

Focus area

Intouch CRM is better than Karma CRM for

Software Failure Risk

  • medium

About

karmaCRM | Fully customizable solution for building better customer relationships through clarity and efficiency

CRM system with full Sales and Marketing Features

Age

2009

2005

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

45

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

contract management


relationship management




campaign management

campaign monitoring


customer feedback management


helpdesk management


sales call management



discount management


conversion management


promotion management





lead qualification

lead qualification: technographic


calendar management


generation of new leads


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more
  • e-mail

  • social media

  • text SMS

  • website

  • chat

  • omnichannel

  • offline

  • point of sale

  • phone calls

  • video

  • causes and charity

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting