Avidian CRM Overview

Avidian's CRM solution, Prophet, integrates directly with Microsoft Outlook, addressing the challenge of managing customer relationships without leaving the familiar email environment. This seamless integration ensures that users can access CRM functionalities such as contact management, sales tracking, and customer interaction logging directly within Outlook. By eliminating the need to switch between applications, Prophet enhances user productivity and streamlines sales processes. This solution is particularly beneficial for sales teams seeking to improve customer engagement and operational efficiency within a single, unified platform.

Use Cases

Customers recommend Engagement Management, Contact List Management, Workflow Management, as the business use cases that they have been most satisfied with while using Avidian CRM.

Other use cases:

  • Lead Tracking
  • Sending & Publishing Communications
  • Proposal & Quote Management
  • Helpdesk Management
  • Lead Engagement
  • Generation Of New Leads
  • Training & Onboarding
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Avidian CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Launch New Products
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Avidian CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Avidian CRM works with different mediums / channels such as E-Mail.

Avidian CRM's features include Personalization, Recording, Dashboard, etc. and Avidian CRM support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Avidian CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We try to keep in contact with our customers in a personal way, but with thousands of customers, it's tough to be personal with everyone...." Peer review by Eric H.

Avidian CRM, Less Annoying CRM, monday sales CRM, Ebsta Revenue Intelligence, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Prophet CRM in Outlook is a trusted, cloud-based CRM offering customizable, user-friendly features. It caters to any industry needs effectively.

Popular Business Setting

for Avidian CRM

Top Industries

  • Information Technology and Services
  • Financial Services
  • Manufacturing

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Avidian CRM is popular in Information Technology And Services, Financial Services, and Manufacturing and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Avidian CRM Use Cases

How does Avidian CRM facilitate Engagement Management?

How efficiently Does Avidian CRM manage your Contact List Management?

How does Avidian CRM address your Workflow Management Challenges?

How efficiently Does Avidian CRM manage your Lead Tracking?

What Are the key features of Avidian CRM for Sending & Publishing Communications?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Avidian CRM solved their CRM needs. Cuspera uses 1289 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Real Estate

CASE STUDY Bradford Commercial Real Estate Services

Prophet CRM helped Bradford Commercial Real Estate Services manage its sales pipeline. The company needed to move from paper-based reports to real-time, data-driven operations. Prophet CRM was chosen... for its easy data entry and real-time tracking. All brokers now use the system, giving 100% user adoption. Management can see all broker opportunities and track cash flow. The Next Step and Follow features help teams stay on top of deals and daily changes.

Read more →
Information Technology and Services

CASE STUDY BIS Corporation

Prophet CRM helped BIS Corporation pivot after the 2008 financial crisis. BIS needed a simple CRM to support their shift to a sales-representative focused firm. They chose Prophet CRM for its ease of... use and Outlook integration. The team used it to manage sales, customer renewals, and deployments. All sales and deployment data became accessible in one place. Prophet CRM is now essential for BIS, with weekly reviews of data and reports by the whole company.

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Banking

CASE STUDY SeaComm Federal Credit Union

Prophet CRM helped SeaComm Federal Credit Union keep strong client relationships during fast growth. SeaComm needed a better way to track customer interactions across departments. They chose Prophet ...CRM for its Outlook integration and easy-to-use features. The team quickly adopted the system. Prophet CRM reduced confusion and made it easier for staff to support clients.

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Construction

CASE STUDY Alston Construction

Prophet CRM helped Alston Construction fix sales and client relations problems. Rapid growth caused disorganization and poor communication. Alston chose Prophet CRM for its flexibility and Outlook in...tegration. The team worked with Avidian to customize the CRM for tracking customer and opportunity data. Prophet CRM data now powers Alston's Sales IOR report, helping leaders make better decisions. The CRM also improved accountability across the company.

Read more →
Health, Wellness and Fitness

CASE STUDY WestCMR

Prophet CRM helped WestCMR manage rapid growth by organizing tens of thousands of client contacts. Before Prophet, WestCMR struggled with scattered data and poor team coordination. Prophet CRM integr...ated with Outlook, making it easy to track relationships and automate tasks. WestCMR saw double-digit growth over five years using Prophet. Employees now generate more qualified leads and work together better. Reports and analytics are automatic, saving time and effort.

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Video

Getting Started with Prophet CRM

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Frequently Asked Questions(FAQ)

for Avidian CRM

What is Avidian CRM?

Prophet CRM is a CRM embedded within Outlook and tracks activities automatically which lets everyone access the information they need without having to leave Outlook. The solution enables multiple sales teams to unify their emails, contacts, calendar details and communication records within a single application.

Prophet CRM automates tracking of Outlook-based emails, meetings, contacts, and calendar invites on a daily basis. With a single Outlook interface, users can directly work with one application and track activities in the sales pipeline. The solution provides valuable insights into the sales process along with the ability to track winning and losing leads.

With Prophet CRM dashboard, salespersons can track engagement with their clients, view their pipeline and scheduled tasks, set follow-ups, prioritize tasks and configure reminders for critical milestones during the sales pitch.

What is Avidian CRM used for?

Avidian CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Contact List Management and Workflow Management .

What are the top features of Avidian CRM?

Personalization, Recording and Dashboard are some of the top features of Avidian CRM.

Who uses Avidian CRM?

Avidian CRM is used by Information Technology And Services, Financial Services and Manufacturing among other industries.

What are Avidian CRM alternatives?

Less Annoying CRM, Monday Sales CRM, Ebsta Revenue Intelligence and NetHunt CRM are popular alternatives for Avidian CRM.

Where is Avidian CRM located?

Avidian CRM is headquartered at 14405 SE 36th St, Ste 206 Bellevue, WA, 98006.
lightning

Peers used Avidian CRM for engagement management and contact list management

Avidian CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (150)
Analytics

2.79/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.16/5 ★

Read Reviews (150)
Analytics

2.79/5 ★

Read Reviews (40)

Software Failure Risk Guidance

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for Avidian CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Avidian CRM

Avidian Technologies. News

Version 9.1.149 Release Notes

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Version 9.1.137 Release Notes

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Version 9.1.112 Release Notes

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Version 9.1.101 Release Notes

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Avidian Technologies. Profile

Company Name

Avidian Technologies.

Company Website

https://avidian.com/

Year Founded

2002

HQ Location

14405 SE 36th St, Ste 206 Bellevue, WA, 98006

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

IPO