Overview: IXACT Contact and Scratchpad as CRM Category solutions.
IXACT Contact and Scratchpad each bring distinct strengths to the CRM market. IXACT Contact excels in contact list and communication management, highly favored in the real estate sector. Scratchpad stands out with robust workflow and pipeline management features, serving a wide array of industries including tech and finance. Both offer strong support options but cater to different business sizes and needs.
IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.
Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.
IXACT Contact and Scratchpad: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
IXACT Contact focuses on contact list management and communication. These features are vital for agencies handling large client bases. read more →
Scratchpad provides capabilities like forecasting and workflow management. It supports sales processes by enhancing engagement and opportunity management. read more →
Business Goals
IXACT Contact helps enhance customer relationships and improve digital presence. It’s perfect for businesses focused on customer acquisition. read more →
Scratchpad aids in scaling best practices and increasing revenue. Its goals cater to those looking to improve ROI and launch new products. read more →
Core Features
Custom reports and data import are standout features of IXACT Contact. They are critical for users looking to generate insights from their marketing efforts. read more →
Scratchpad's specialty lies in training, onboarding, and custom reports. These features support businesses in facilitating smooth data operations. read more →
Vendor Support
IXACT Contact offers 24/7 support and multiple channels. This flexibility is appreciated by users who prefer continuous assistance. read more →
Scratchpad provides vendor support through extensive training and onboarding. This is great for users needing hands-on assistance. read more →
Segments and Industries
IXACT Contact is predominantly used in real estate. It aligns with large enterprises needing comprehensive client management tools. read more →
Scratchpad caters to a diversified market including software and IT services. It suits both large and mid-market enterprises. read more →
Operational Alignment
IXACT Contact fits well with email-driven communication strategies. It is tailored for real estate operations requiring targeted marketing. read more →
Scratchpad integrates with complex sales structures. It is designed for dynamic industries where quick adaptability is crucial. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
