Zight Overview

Zight enhances collaboration, productivity, and customer experience through its visual communication platform. Powerful features revolutionize how teams interact and work together.

Use Cases

Customers recommend Collaboration, Content Management, Workflow Management, as the business use cases that they have been most satisfied with while using Zight.

Other use cases:

  • Helpdesk Management
  • Engagement Management
  • Training & Onboarding
  • Sending & Publishing Communications
  • Knowledge Management
  • Sales Document Management
  • Customer Feedback Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zight.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Improve Efficiency
  • Scale Best Practices
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Zight Use-Cases and Business Priorities: Customer Satisfaction Data

Zight works with different mediums / channels such as Video. E-Mail. and Chat.

Zight's features include Recording, Capture Screen, Personalization, etc. and Zight support capabilities include Phone Support, Chat Support, Email Support, etc. also Zight analytics capabilities include Custom Reports, and Analytics.

Reviews

"As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable!" - Brian Crable

Zight, Scratchpad, SecureDocs Virtual Data Room, Veloxy, ExpensePoint, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zight

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zight is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zight Use Cases

What benefits does Zight offer for Collaboration?

What makes Zight ideal for Content Management?

What Are the key features of Zight for Workflow Management?

Why is Zight the best choice for Helpdesk Management?

What solutions does Zight provide for Engagement Management?

41+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zight solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
CUSTOMERS TESTIMONIALS
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

Case Studies

Information Technology and Services

CASE STUDY Help Scout

Help Scout used Zight to help its small sales team save time and close more deals. The team used Zight's screen recording and annotated screenshot features to answer prospect questions and share upda...tes quickly. This new workflow replaced a slower, multi-step process and removed file size issues. Help Scout's VP of Sales saved 110 hours and the team saved over 32 hours per week. The result was higher prospect engagement, better customer delight, and more deals closed.

Computer Software

CASE STUDY Social Tables

Zight helps Social Tables close support tickets 7 minutes faster. The support team uses Zight to send personalized screen recordings and videos. This saves at least 3 hours per week and reduces steps... in their workflow. Customers get answers faster and with less confusion. Social Tables improved customer satisfaction and avoided miscommunication.

Information Technology and Services

CASE STUDY Cloud Elements

Zight helps Cloud Elements engineering team save 50 minutes every day. The team uses Zight to capture screenshots and videos for bug reporting and troubleshooting. Zight makes it easier to create cle...ar pull requests and release notes. The team shares hundreds of screenshots and recordings daily. Zight improves communication and speeds up the release process.

CASE STUDY G2

Zight helped G2's sales team build over $7 million in sales pipeline. G2 used Zight's video platform for personalized video pitches, annotated screenshots, GIFs, and screen recordings. The team saved... 88 hours per week and shortened their sales cycle. They increased lead volume and could sell 24/7. Users estimate saving 30 minutes per video created. Zight improved engagement and made sales outreach more effective.

Marketing and Advertising

CASE STUDY Drift

Zight helps Drift's Customer Success team save 56 hours every week. Drift uses Zight for fast video communication, annotated screenshots, and sharing visuals in Slack and HelpDocs. The team answers c...ustomer questions quickly with Zight links. Videos make information clear and easy to understand. Zight boosts productivity and speeds up support responses at Drift.

Computer Software

CASE STUDY LeadIQ

Zight helped LeadIQ double their marketing activities each week. The marketing team used Zight to create content faster, blur sensitive info, and share files easily. This led to a 10x increase in rev...enue over the past year. The team saved hours each week and improved productivity. Everyone could reuse and contribute to content, making the small team more efficient.

Video

Video Editing Features

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zight

What is Zight?

Zight, formerly CloudApp, creates software to assist individuals all over the world to interact more effectively asynchronously by using a unified application to produce, annotate, and share screenshots, videos, screen recordings, GIFs, and other media.

Zight supports happier and more productive organizations through improved communication, saving time and reducing misunderstandings.

What is Zight used for?

Zight is a Sales Enablement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Content Management and Workflow Management .

What are the top features of Zight?

Recording, Capture screen and Personalization are some of the top features of Zight.

Who uses Zight?

Zight is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Zight alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Zight.

Where is Zight located?

Zight is headquartered at 548 Market St, San Francisco, California US.
lightning

Peers used Zight for collaboration and content management

Zight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5 ★

Read Reviews (4)
Custom Reports

4.72/5 ★

Read Reviews (448)
Analytics

4.27/5 ★

Read Reviews (34)

Software Failure Risk Guidance

?

for Zight

Overall Risk Meter

Low Medium High

Top Failure Risks for Zight

ZIGHT, INC News

Product

Zight Launches System Audio and Smart Actions: Seamless Meeting Recording and AI-Powered Productivity - PR Newswire

Zight introduces System Audio and Smart Actions for easy meeting recording and AI-driven productivity enhancements.

Product

Zight Launches System Audio and Smart Actions : Seamless Meeting Recording and AI - Powered Productivity

Zight launches System Audio and Smart Actions, enhancing meeting recording and productivity with AI-driven tools for automating SOPs, bug reports, and guides, positioning itself as an all-in-one platform.

Product

Zight Announces Smart Actions and Free AI Suite Access Until March 2025 To Transform Worker Productivity - PR Newswire

Zight offers Smart Actions and free AI Suite access until March 2025 to boost worker productivity.

Customer

Zight AI Celebrates Processing 1 Million Videos - MarTech Cube

Zight AI celebrates processing 1 million videos, marking a significant milestone in their growth and capabilities.

ZIGHT, INC Profile

Company Name

ZIGHT, INC

Company Website

https://zight.com/

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

SERIES A