Customer stories

Product Business Settings

Zight is popular in Computer Software, Internet, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Zight Product Overview

Zight enhances collaboration, productivity, and customer experience through its visual communication platform. Powerful features revolutionize how teams interact and work together.

How satisfied the customers are with Zight use-cases

Reviews

"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer." - Darcy Peters
"As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable!" - Brian Crable

Zight Customer Insights, Testimonials and Case Studies

What solutions does Zight provide for Collaboration?

How efficiently Does Zight manage your Content Management?

What makes Zight ideal for Workflow Management?

How can Zight optimize your Helpdesk Management Workflow?

What benefits does Zight offer for Engagement Management?

What is Zight?

Zight, formerly CloudApp, creates software to assist individuals all over the world to interact more effectively asynchronously by using a unified application to produce, annotate, and share screenshots, videos, screen recordings, GIFs, and other media.

Zight supports happier and more productive organizations through improved communication, saving time and reducing misunderstandings.

What is Zight used for?

Zight is a Sales Enablement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Collaboration, Content Management and Workflow Management .

What are the top features of Zight?

Recording, Capture screen and Personalization are some of the top features of Zight.

Who uses Zight?

Zight is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Zight alternatives?

Scratchpad, SecureDocs Virtual Data Room, Veloxy and ExpensePoint are popular alternatives for Zight.

Where is Zight located?

Zight is headquartered at 548 Market St, San Francisco, California US.

11 buyers and buying teams have used Cuspera to assess how well Zight solved their Sales Enablement needs. Cuspera uses 4826 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS TESTIMONIALS
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O
CUSTOMERS TESTIMONIALS
Zight testimonial

Darcy Peters

Customer Advocacy Lead

Buffer

It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer. Testimonial By Darcy Peters
Zight testimonial

Brian Crable

Customer Success Manager

Streak

As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable! Testimonial By Brian Crable
Zight testimonial

Ryan O

VP of Growth and Marketing

LeadIQ

CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year. Testimonial By Ryan O

G2 - Computer Software - Medium

Zight helped G2's sales team build over $7 million in sales pipeline. G2 used Zight's video platform for personalized video pitches, annotated screenshots, and GIFs. The team saved 88 hours per week ...and increased lead volume. Sales cycles became shorter, and the team could sell 24/7. Users estimate saving 30 minutes per video created.

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Drift - Marketing And Advertising - Medium

Zight helps Drift's Customer Success team save 56 hours every week. Drift uses Zight for annotated screenshots, videos, and quick links to answer customer questions and improve internal communication.... The team embeds videos in their knowledge base and blog posts, and uses shortcuts for fast visual sharing in Slack. This leads to faster communication, improved productivity, and enhanced clarity for both team members and customers.

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Outreach - Sales Execution Technology

Zight helps Outreach's technical support team report bugs faster. The team uses screen recordings and screenshots to show issues instead of writing long descriptions. This makes bug reporting clear a...nd quick. Outreach saved 21 hours per week and reduced back-and-forth clarifications. Team happiness and efficiency improved with Zight.

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Gainsight - Information Technology And Services - Large

Zight helped Gainsight save over $10,000 a year and 40+ hours per month in customer support. The Gainsight team used Zight's annotated screenshots and videos to answer customer questions. This reduce...d the need for long written responses and improved time to resolution. Customer satisfaction increased as instructions became easier to understand. Gainsight's support reps now work faster and provide a more personal touch.

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Lunchbox - Food & Beverages

Zight helped Lunchbox improve user research and quality assurance. The team used Zight to record video clips, create GIFs, and annotate screenshots. This made it easy to share feedback and highlight ...bugs across iOS, Android, and web platforms. Lunchbox reduced feedback loops and improved communication between UX, product, and development teams. The result was faster bug fixes, better product quality, and more efficient processes.

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YNAB (You Need A Budget) - Financial Services

Zight helps YNAB's customer support team save time and reduce time to resolution. The team uses Zight's screen recording and annotation tools to show customers exactly what they see. This makes commu...nication clear and personal. Zight's passcode feature keeps sensitive information safe. The result is fewer misunderstandings and faster, more secure support for YNAB customers.

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Video Editing Features

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lightning

Peers used Zight for collaboration and content management

Zight Features

  • Low
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FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.72/5

Read Reviews (448)
Analytics

4.27/5

Read Reviews (34)

Software Failure Risk Guidance

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for Zight

Overall Risk Meter

Low Medium High

Top Failure Risks for Zight

ZIGHT, INC News

Partnership
 

New Lucid Software integration to improve collaboration

Lucid Software has integrated with CloudApp to enhance asynchronous collaboration within its visual collaboration suite. This integration allows users to embed and play videos directly in Lucidchart and Lucidspark, facilitating better communication and collaboration. The partnership aims to streamline workflows and improve productivity by reducing the need for additional meetings and documentation.

Product
 

Zight Launches System Audio and Smart Actions: Seamless Meeting Recording and AI-Powered Productivity - PR Newswire

Zight introduces System Audio and Smart Actions for easy meeting recording and AI-driven productivity enhancements.

Product
 

Zight Launches System Audio and Smart Actions : Seamless Meeting Recording and AI - Powered Productivity

Zight launches System Audio and Smart Actions, enhancing meeting recording and productivity with AI-driven tools for automating SOPs, bug reports, and guides, positioning itself as an all-in-one platform.

Product
 

Zight Announces Smart Actions and Free AI Suite Access Until March 2025 To Transform Worker Productivity - PR Newswire

Zight offers Smart Actions and free AI Suite access until March 2025 to boost worker productivity.

ZIGHT, INC Profile

Company Name

ZIGHT, INC

Company Website

https://zight.com/

HQ Location

548 Market St, San Francisco, California US

Employees

11-50

Social

Financials

SERIES A