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Compare inSided community vs Bettermode

Failure Risk Guidance Security Report ?

Failure Risk for inSided community medium Failure Risk for Bettermode low
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Comparison Summary

This comparison report of inSided community vs. Bettermode is based on a specific set of business needs and context. The comparison uses 1762 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing inSided community and Bettermode

inSided community, Bettermode, Khoros Communities, Vanilla Forums, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

inSided community covers Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.

Bettermode focuses on Engagement Management with Social Media, Community Building, Content Management with Video, Knowledge Management with User Generated Content, etc.

"We were already known for our high quality support, and that is something we want to keep providing, even with the high growth that we are experiencing now. With inSided, our customers can get excellent self-service with the help of their peers. Thi...s enables our support team to focus on the more complex requests and create new valuable content. Our efficiency and effectiveness increased significantly! " - Hiewwaiy Kwok

"Tribe Platform has been instrumental for us to maintain and strengthen customer relationships. The need for a community was amplified especially during pandemic. " - Fabrizio Scuppa

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo inSided community

Focus area

Software Failure Risk

  • medium

logo Bettermode

Focus area

Bettermode is better than inSided community for

Software Failure Risk

  • low

About

Central platform for engagement amongst customers in different categories

A customizable community platform for businesses

Age

2011

2018

Financials

SERIES E

SEED

Business Need

Total Processes
(we found evidences for)

40

56

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (61)

Read Reviews (130)

engaging and following up

Read Reviews (42)

Read Reviews (88)

helpdesk management

Read Reviews (21)

Read Reviews (10)

contact list management

Read Reviews (15)

Read Reviews (1)

customer feedback management

Read Reviews (11)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (10)

Read Reviews (19)

content tracking

Read Reviews (5)

Read Reviews (0)

content curation

Read Reviews (3)

Read Reviews (7)

content publishing

Read Reviews (0)

Read Reviews (5)

knowledge management

Read Reviews (10)

Read Reviews (13)

sharing knowledge

Read Reviews (2)

Read Reviews (5)

creating knowledge base

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (6)

Read Reviews (49)

lifetime value management

Read Reviews (4)

Read Reviews (6)

products & pricelist management

Read Reviews (4)

Read Reviews (3)

competitive intelligence

Read Reviews (3)

Read Reviews (1)

loyalty management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (2)

Read Reviews (1)

communication management

Read Reviews (2)

Read Reviews (1)

sending & publishing communications

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (2)

Read Reviews (2)

follower management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (4)

training & onboarding

Read Reviews (1)

Read Reviews (3)

social media management

Read Reviews (1)

Read Reviews (7)

engaging on social media

Read Reviews (1)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (3)

community marketing

Read Reviews (0)

Read Reviews (3)

sales review & feedback

Read Reviews (0)

Read Reviews (3)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Increase customer life time value

  • Improve brand engagement

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • video

  • offline

  • omnichannel

  • point of sale

  • mobile

  • promotions

  • blogs

  • chat

  • Slack

  • Facebook

  • review sites

  • Tripadvisor

  • on premises

  • See 13 more

  • social media

  • website

  • user generated content

  • video

  • offline

  • omnichannel

  • point of sale

  • mobile

  • promotions

  • blogs

  • chat

  • Slack

  • Facebook

  • review sites

  • Tripadvisor

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting