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Compare inSided community vs Crowded Community

Comparison Summary

For inSided community vs Crowded Community comparison, Our AI algorithm looked at 1345 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using inSided community and Crowded Community to solve their respective business needs.

Pros and cons of inSided community and Crowded Community

inSided community is more suited to businesses that require Engagement Management and Helpdesk Management with Phone Calls where as Crowded Community is focused towards Engagement Management with User Generated Content and Helpdesk Management .

logo inSided community

Focus area

Software Failure Risk

  • medium

logo Crowded Community

Focus area

Crowded Community is better than inSided community for

Software Failure Risk

  • low

About

Central platform for engagement amongst customers in different categories

Crowded Online Community Software

Age

2011

Financials

SERIES E

SEED

Business Need

Total Processes
(we found evidences for)

40

32

Total Goals
(we found evidences for)

10

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


contact list management


customer feedback management

measuring customer satisfaction


content publishing


knowledge management


community building


lifetime value management


products & pricelist management


competitive intelligence


loyalty management

customise loyalty program


workflow management


communication management

sending & publishing communications


rating and review management



follower management



generation of new leads


training & onboarding


social media management

social media analytics




trade show marketing



segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more
  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more
  • chat

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • promotions

  • offline

  • LinkedIn

  • Twitter

  • Facebook

  • trade shows

  • phone calls

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting