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Compare Gong vs Balto

Comparison Summary

For Gong vs Balto comparison, Our AI algorithm looked at 25797 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Gong and Balto to solve their respective business needs.

logo Gong

Focus area

  • sales call management
  • Coaching With Phone calls

Gong is better than Balto for

logo Balto

Focus area

  • coaching
  • Sales call management With Phone calls

Balto is better than Gong for

About

Revenue Intelligence Platform to coach sales reps

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Age

2015

Financials

Series B

Seed

Business Need

Total Processes
(we found evidences for)

79

23

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription




engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding



communication management

tracking & monitoring communications

sending & publishing communications


sales review & feedback


talk track creation


knowledge management

creating knowledge base



account management


conversion management



competitive intelligence



contact list management


workflow management


generation of new leads


lead qualification

lead qualification: technographic


courses & assessment

identify skill gaps

track learning progress

create learning path



lifetime value management



social media management

social media analytics

scheduling post to social media





renewal management


pipeline management


business development


opportunity management


sales quota management




billing and invoice management


campaign management

campaign analytics


promotion management


discount management



performance management


advocacy management


channel management


touchpoint management


loyalty management



category management




personalized marketing


relationship marketing


follower management


community marketing


segmentation and targeting



trade show marketing


relationship management


motivation management





helpdesk management


customer feedback management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve visibility

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Shorten ramp up time

  • See 3 more
  • Increase sales & revenue

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • phone calls

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting