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GetApp vs Intouch survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of GetApp vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 8279 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GetApp and Intouch survey

GetApp, Capterra, Forrester Analytics, etc., belong to a category of solutions that help Marketing Data Intelligence, whereas Intouch survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GetApp covers Engagement Management, Helpdesk Management with Phone Calls, Customer Feedback Management, Event Management with Offline, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GetApp

Focus area

GetApp is better than Intouch survey for

Software Failure Risk

  • low

logo Intouch survey

Focus area

Intouch survey is better than GetApp for

Software Failure Risk

  • low

About

getapp.com - custom app recommendations for your business

Feedback Collection Software to collect customer feedback to drive improvements

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

128

23

Total Goals
(we found evidences for)

16

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



customer feedback management

measuring customer satisfaction

measuring net promoter score



social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media


customise loyalty program

identify target customers



communication management

sending & publishing communications

tracking & monitoring communications


workflow management


knowledge management


sales call management

call transcription

meeting management


contact list management


rating and review management


sales document management

proposal & quote management

contract management


membership management


campaign management

campaign monitoring

campaign analytics


generation of new leads


relationship management




training & onboarding


reputation management


trade show marketing



content management

content publishing

searching for content



conversion management


touchpoint management



products & pricelist management


performance management


billing and invoice management


channel management


competitive intelligence



payment management



segmentation and targeting




lifetime value management


sales review & feedback


lead qualification

lead qualification: technographic



account management





customer case management



promotion management


subscription management



pipeline management


conference call management


social media marketing



opportunity management



sales incentive management



proximity marketing


revenue cycle management


referral management



distribution management



advocacy management



courses & assessment

create learning path



discount management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Grow market share

  • Improve internal communications

  • Improve digital and social presence

  • Build brand awareness

  • Manage risk

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Scale best practices

  • Establish thought leadership

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more
  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting