Overview: Forsta (formerly Confirmit) and SelectSurvey.NET as Customer Feedback Management Category solutions.
Forsta and SelectSurvey.NET both cater to diverse customer feedback management needs but differ significantly in their offerings. Forsta excels with robust analytics, custom reporting, and supporting large-scale enterprises, particularly in research sectors. SelectSurvey.NET, while offering essential feedback tools, emphasizes ease of migration and custom reporting for educational and healthcare industries, making it more suitable for small to mid-sized businesses. Customer support is consistently available 24/7 for both, although Forsta has a broader adoption in enterprise settings.
Forsta (formerly Confirmit): Confirmit-Horizons, the new frontier of experience and research technology, is offered by Forsta. Cutting-edge solutions in CX, VoC, VoE, Qual, Quant, and data visualization are delivered globally.
SelectSurvey.NET: SelectSurvey.NET provides comprehensive online survey software written in ASP.NET, featuring advanced logic for marketing applications. It offers tools for creating surveys, sending invitations, and generating reports.
Forsta (formerly Confirmit) and SelectSurvey.NET: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Forsta supports market research and conversational surveys that help in engaging customers actively. read more →
SelectSurvey.NET concentrates on collecting feedback and managing digital documents. read more →
Business Goals
Forsta aims to improve customer satisfaction and help businesses enter new markets. read more →
SelectSurvey.NET helps businesses build brand awareness and acquire new customers. read more →
Core Features
Forsta shines with its analytics and customizable reports, offering depth in data handling. read more →
SelectSurvey.NET provides strong custom reporting and ease of data migration. read more →
Vendor Support
Forsta offers 24/7 support along with email, chat, and phone services. read more →
SelectSurvey.NET also provides around-the-clock support, leaning on email and phone. read more →
Segments and Industries
Forsta is preferred by enterprises and researchers needing detailed analytics. read more →
SelectSurvey.NET suits small to mid-market businesses in education and healthcare. read more →
Operational Alignment
Forsta integrates well with large enterprise workflows needing complex analyses. read more →
SelectSurvey.NET fits simpler environments emphasizing easy transitions. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Forsta (formerly Confirmit) in Action: Unique Use Cases
How does Forsta (formerly Confirmit) facilitate Market Research?
What benefits does Forsta (formerly Confirmit) offer for Engaging Conversational Surveys?
How efficiently Does Forsta (formerly Confirmit) manage your Campaign Management?
SelectSurvey.NET in Action: Unique Use Cases
How does SelectSurvey.NET facilitate Collecting Feedback?
What benefits does SelectSurvey.NET offer for Automated Workflows?
Integrations
Few Forsta (formerly Confirmit) Integrations
News
Latest Forsta (formerly Confirmit) News
Press Ganey Forsta Appoints Luke Williams as Chief Customer Experience and Research Officer
Forsta, part of Press Ganey, has appointed Luke Williams as Chief Customer Experience and Research Officer. Williams will lead customer experience and research strategy, focusing on enhancing Forstas HX Platform and driving innovation in customer and employee experience solutions.
What Are the key features of Forsta (formerly Confirmit) for Social Media Management?