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Compare Forj vs Khoros Communities

Comparison Summary

For Forj vs Khoros Communities comparison, Our AI algorithm looked at 1792 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Forj and Khoros Communities to solve their respective business needs.

Pros and cons of Forj and Khoros Communities

Forj is more suited to businesses that require Engagement Management with Mobile and Communication Management with E-Mail where as Khoros Communities is focused towards Engagement Management and Social Media Management with Social Media .

logo Forj

Focus area

Software Failure Risk

  • low

logo Khoros Communities

Focus area

Software Failure Risk

  • low

About

Membership Community Platform to deliver an exceptional member experience

Online brand communities to create digital spaces for customers

Age

2014

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

48

51

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications



sales document management

contract management



training & onboarding




contact list management


helpdesk management


social media management

social media analytics

engaging on social media




campaign management


loyalty management

identify target customers


competitive intelligence


membership management


content management

content publishing


generation of new leads


lead qualification



workflow management


customer feedback management

measuring customer satisfaction


knowledge management


conversion management


lifetime value management


products & pricelist management


advocacy management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more
  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting