Overview: FieldEdge and FieldEdge Flat Rate (formerly Coolfront) as Field Service Management Category solutions.
FieldEdge and FieldEdge Flat Rate, both field service management solutions, offer key capabilities and features tailored to specific user needs. While FieldEdge is popular among consumer services, FieldEdge Flat Rate finds prominence in construction. Each offers distinct vendor support styles, underlining their fit for different operational requirements.
FieldEdge: FieldEdge offers efficient tracking of customers, dispatches, and service history through its field service management software. A demo can be requested.
FieldEdge Flat Rate (formerly Coolfront): Coolfront has been renamed FieldEdge Flat Rate, maintaining its flat rate price book solution. The product remains unchanged, ensuring profitability, efficiency, and consistency.
FieldEdge and FieldEdge Flat Rate (formerly Coolfront): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
FieldEdge supports sales document management and contract management, enhancing helpdesk and contact history management. read more →
FieldEdge Flat Rate focuses on sales document and contract management while excelling in proposal management with a digital signature. read more →
Business Goals
FieldEdge aims to acquire customers and enhance relationships, while improving internal communication. read more →
FieldEdge Flat Rate enhances customer relationships and boosts sales while improving internal communications. read more →
Core Features
FieldEdge offers data export and import, integration, custom reports, and strong training features. read more →
FieldEdge Flat Rate includes extensive integration, security and privacy, alongside robust data import tools. read more →
Vendor Support
FieldEdge provides 24/7 support with training, phone, chat, and email support options. read more →
FieldEdge Flat Rate offers 24/7 support, alongside phone, chat, and email assistance. read more →
Segments and Industries
FieldEdge is favored by large enterprises and excels in consumer services industry. read more →
FieldEdge Flat Rate suits large enterprises and is strongly present in construction. read more →
Operational Alignment
FieldEdge blends into the workflows of large consumer services segments, with emphasis on data handling abilities. read more →
FieldEdge Flat Rate aligns with construction workflows, favoring extensive integration and contracting features. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
FieldEdge in Action: Unique Use Cases
What Are the key features of FieldEdge for Helpdesk Management?
How efficiently Does FieldEdge manage your Training & Onboarding?
FieldEdge Flat Rate (formerly Coolfront) in Action: Unique Use Cases
What Are the key features of FieldEdge Flat Rate (formerly Coolfront) for Sales Document Management?
What Are the key features of FieldEdge Flat Rate (formerly Coolfront) for Communication Management?
How does FieldEdge Flat Rate (formerly Coolfront) address your Workflow Management Challenges?
How can FieldEdge Flat Rate (formerly Coolfront) optimize your Customer Feedback Management Workflow?
Alternatives
News
Latest FieldEdge News
Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks
Efficiency is the name of the game in the HVAC industry. That means HVAC software should be compatible with QuickBooks – one of the leading accounting softwares. The seamless integration of your HVAC software with accounting systems is critical to the success of your business. Among the heavyweights in the accounting realm, QuickBooks stands tall....
The post Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks appeared first on FieldEdge.
Latest FieldEdge Flat Rate (formerly Coolfront) News
Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks
Efficiency is the name of the game in the HVAC industry. That means HVAC software should be compatible with QuickBooks – one of the leading accounting softwares. The seamless integration of your HVAC software with accounting systems is critical to the success of your business. Among the heavyweights in the accounting realm, QuickBooks stands tall....
The post Bridging the Gap: Is Your HVAC Software Compatible with QuickBooks appeared first on FieldEdge.
