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Compare FellaFeeds vs SpotOn Loyalty

Failure Risk Guidance Security Report ?

Failure Risk for FellaFeeds medium Failure Risk for SpotOn Loyalty low
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Comparison Summary

For FellaFeeds vs SpotOn Loyalty comparison, Our AI algorithm looked at 1261 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FellaFeeds and SpotOn Loyalty to solve their respective business needs.

Pros and cons of FellaFeeds and SpotOn Loyalty

FellaFeeds is more suited to businesses that require Loyalty Management and Customer Feedback Management with Promotions where as SpotOn Loyalty is focused towards Loyalty Management with Offline and Campaign Management .

Both FellaFeeds and SpotOn Loyalty are Customer Loyalty Management software, peers recommend FellaFeeds for customer feedback management and referral management where as SpotOn Loyalty is more known for campaign management .

logo FellaFeeds

Focus area

FellaFeeds is better than SpotOn Loyalty for

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than FellaFeeds for

Software Failure Risk

  • low

About

FellaFeeds | Create customized feedback app to collect feedback and survey from the customer

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

29

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (120)

Read Reviews (47)

customise loyalty program

Read Reviews (51)

Read Reviews (8)

customer feedback management

Read Reviews (105)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (13)

Read Reviews (0)

measuring net promoter score

Read Reviews (10)

Read Reviews (0)

referral management

Read Reviews (38)

Read Reviews (0)

communication management

Read Reviews (12)

Read Reviews (4)

sending & publishing communications

Read Reviews (10)

Read Reviews (4)

engagement management

Read Reviews (10)

Read Reviews (3)

engaging and following up

Read Reviews (8)

Read Reviews (1)

rating and review management

Read Reviews (10)

Read Reviews (6)

social media management

Read Reviews (7)

Read Reviews (6)

social media analytics

Read Reviews (7)

Read Reviews (6)

sales document management

Read Reviews (3)

Read Reviews (1)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (23)

sales incentive management

Read Reviews (0)

Read Reviews (9)

billing and invoice management

Read Reviews (0)

Read Reviews (7)

redemption management

Read Reviews (0)

Read Reviews (5)

generation of new leads

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • See 5 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting