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Feedback Hub vs GoSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedback Hub vs. GoSurvey is based on a specific set of business needs and context. The comparison uses 1344 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedback Hub and GoSurvey

Feedback Hub, GoSurvey, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

GoSurvey focuses on Collecting Feedback with Promotions, Social Media Management, Engaging Conversational Surveys, Market Research with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedback Hub

Focus area

Software Failure Risk

  • medium

logo GoSurvey

Focus area

GoSurvey is better than Feedback Hub for

Software Failure Risk

  • medium

About

Send feedback to Microsoft with the Feedback Hub app

Offline Survey and Data collection App providing a smooth survey taking experience

Age

1975

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

24

22

Total Goals
(we found evidences for)

2

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



helpdesk management


campaign management


communication management

sending & publishing communications


sales review & feedback


category management


rating and review management


social media management


engagement management

engaging and following up





trade show marketing




sales document management



competitive intelligence


customise loyalty program


loyalty management

customise loyalty program


lifetime value management


Top Goals

Goals Achieved

  • Improve efficiency

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

Top Channels

Channels Used

  • offline

  • promotions

  • trade shows

  • video

  • mobile

  • See 2 more
  • offline

  • promotions

  • trade shows

  • video

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

high

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medium

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Business Setting